Summary
Overview
Work History
Education
Skills
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Additional Information
Affiliations
References
Timeline
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Ramon Jr David

Ramon Jr David

Jeddah,Saudi Arabia

Summary

Cultured English Teacher offering 10 years of expertise in English Language and literature course instruction. Gifted in leading students in conquering required materials, as well as enhancing critical thinking and language talents developed through reading English and World literature. Focused on appealing to diverse group of students by helping them interpret reading assignments and applying critical thinking skills.

Engaging, confident and resourceful leader with strong organisational skills. Hard-working individual with proven success forging relationships with people from different cultures and backgrounds. Flexible communicator and team player.

Overview

16
16
years of professional experience

Work History

Secondary School English Teacher

Durat Al Sharq International School
Jeddah, Saudi Arabia
08.2022 - Current
  • Applied differentiated teaching methods to meet varied student needs.
  • Achieved target exam results for department attainment.
  • Applied various instructional approaches, experiential learning and self-assessment to increase retention and understanding.
  • Delivered key academic concepts using engaging teaching methods, improving student understanding.
  • Implemented behaviour management strategies for optimised learning environment.
  • Developed intervention strategies to improve student performance.
  • Set academic targets for students, communicating constructive feedback to address obstacles to learning.
  • Engaged with students through conversational language, simplifying curriculum into relevant, understandable information.

Secondary School English Teacher

Jeddah International School
Jeddah, Saudi Arabia
09.2018 - 08.2022
  • Minimised low level disruption by enforcing classroom policies.
  • Reported on students' progress and attitude to learning at parent-teacher meetings.
  • Assessed students' progress to create and implement action plans.
  • Recommended effective additional learning resources, aiding continued student confidence and abilities.

Customer Service Associate

Saudi National Bank
Jubail, Saudi Arabia
09.2017 - 09.2018
  • Consistently achieved service rating targets, managing customer enquiries with personalised care and attention.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Processed high-value payments with meticulous accuracy.
  • Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.
  • Completed transactions to replace or exchange defective items.
  • Managed high-volume customer queries simultaneously through effective multitasking.

Help desk Supervisor

King Abdullah University of Science and Technology
Jeddah, Saudi Arabia
06.2015 - 09.2017
  • Developed expertise in variety of technical disiplines including cloud services and network management.
  • Translated lengthy troubleshooting steps by breaking down and simplifying instructions.
  • Anticipated and prevented issues with technical infrastructure to minimise downtime.
  • Logged and followed-up on unresolved issues and edge cases not covered by internal resources.

English Teacher (Part Time)

Bader International School
Jeddah, Saudi Arabia
02.2012 - 06.2017
  • Related course material to students' interests, preferences and experiences.
  • Set-up equipment and gathered teaching materials to prepare for lessons.
  • Planned dynamic, interesting lessons by incorporating variety of mediums.
  • Delivered remote learning sessions via educational platforms and video conferencing software.

Officer Reception

King Abdullah University of Science and Technology
Jeddah, Saudi Arabia
02.2012 - 06.2015
  • Arrested and transported suspects to police stations or holding cells.
  • Promoted budget adherence through periodic audits.
  • Analysed KPIs to establish areas in need of improvement.
  • Maintained order and security at public events, defusing tense situations proactively.

Customer and Technical Support Representative

Convergys Philippines
Quezon City, Philippines
02.2011 - 02.2012
  • Employed advanced troubleshooting and expert application knowledge to solve system user interface problems.
  • Translated lengthy troubleshooting steps by breaking down and simplifying instructions.
  • Followed technical documentation for accurate installation, maintenance and repair work.
  • Established and troubleshot network and data communications systems.

Customer Service Representative

IBM Daksh Philippines
Quezon City, Philippines
04.2008 - 01.2011
  • Applied conflict management to stressed and concerned customers.
  • Assisted customers with product complaints, logging issues for investigation and providing replacement items.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Assisted customers with additional retail services, including alterations, special orders and item loans.

Education

Bachelor of Arts in English Studies - Major in English as a Second Language

Mariano Marcos State University
Batac, Ilocos Norte, Philippines
04.2008

High School Diploma - All

Banna Academy
Banna, Ilocos Norte, Philippines
04.2004

Skills

  • Motivational communication
  • English curriculum expertise
  • Behaviour management
  • Coursework assessments
  • Professional development
  • Team collaboration
  • Group leadership
  • Classroom management
  • Creative class planning
  • elearning
  • IELTS exam preparation
  • Google Classroom
  • Smart classrooms
  • Instructional design
  • College preparation
  • Educational leadership
  • Documentation development

Additional Information

Coordinator

HIRAYA - The Official Student Publication

International Philippines School in Jeddah


Coordinator

The Illumineer - The Official Student Publication

Durat AlSharq International School

Affiliations

Philippine International Schools Teachers Association (PISTA)

References

References available upon request.

Timeline

Secondary School English Teacher

Durat Al Sharq International School
08.2022 - Current

Secondary School English Teacher

Jeddah International School
09.2018 - 08.2022

Customer Service Associate

Saudi National Bank
09.2017 - 09.2018

Help desk Supervisor

King Abdullah University of Science and Technology
06.2015 - 09.2017

English Teacher (Part Time)

Bader International School
02.2012 - 06.2017

Officer Reception

King Abdullah University of Science and Technology
02.2012 - 06.2015

Customer and Technical Support Representative

Convergys Philippines
02.2011 - 02.2012

Customer Service Representative

IBM Daksh Philippines
04.2008 - 01.2011

Bachelor of Arts in English Studies - Major in English as a Second Language

Mariano Marcos State University

High School Diploma - All

Banna Academy

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Ramon Jr David