Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
Ramy AJAJ

Ramy AJAJ

Jeddah,Mecca Region

Summary

I am an Executive Manager with more than 15 years of experience.

I'm sure that I had the necessary skills and qualifications to immediately bring value in this position. As a candidate who is experienced in the responsibilities associated with this role, I believe that I will perform effectively and go beyond the expectations listed in the job description.

While working at my previous company as an Executive manager, I developed my expertise in Administration, Business development and Marketing Management. While growing these skills, I stood out due to my behaviour and fast learning nature.

My objective is to further apply these abilities, while simultaneously learning new capabilities.

After reviewing my personal profile and resume, I hope that you are able to observe my qualifications and my potential as a candidate for this role. I am excited to further elaborate on how my specific skills and professional experiences will benefit your administration. Please contact me to organize a convenient meeting. If you need any additional information or would like references from my past employers, do not hesitate to get in contact with me. Thank you for your time and consideration.

Overview

16
16
years of professional experience
1
1
year of post-secondary education

Work history

General manager

Address Travel & Events
Tunis, Tunisia
10.2021 - 10.2023
  • Supervised budgets and timelines, ensuring progress met project scope targets.
  • Devised and implemented long-term strategy to drive progress in key areas.
  • Trained and mentored managers to cultivate cohesive leadership team.
  • Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
  • Managed team performance, celebrating successes and identifying areas to improve.
  • Served as official representative of organisation to public groups or government agencies.

Executive director

Four Seasons Travel & Events
Tunis, Tunisia
08.2019 - 10.2021
  • Put in place clear controls for financial administration and business management.
  • Created and led successful business culture focused on performance.
  • Established strong rapport with stakeholders to enhance business credibility.
  • Served as official representative of organisation to public groups or government agencies.
  • Liaised with marketing and PR colleagues to promote special events in social calendars.
  • Evaluated expenses and event data to identify potential expense reduction and revenue growth opportunities.

Executive manager

Ideal Travel & Tourism Services Co
Tunis, Tunisia
07.2015 - 08.2019
  • Managed team performance, celebrating successes and identifying areas to improve.
  • Maximised category turnover through proactive management strategies.
  • Monitored suppliers to verify performance and maintain smooth operations.
  • Assessed current supplier database, seeking continued opportunities for growth and development.

Sales & marketing manager

Ideal Travel & Tourism Services Co
Tunis, Tunisia
01.2011 - 06.2015
  • Improved visibility and brand awareness by developing creative, engaging advertising campaigns.
  • Direction of pilgrims services ( Hajj & Umrah Services )
  • Conducted progress meetings with clients to determine new requirements.
  • Applied new tools and multi-channel approaches to generate demand for products and services.
  • Refined and implemented processes to amplify lead generation and qualification.
  • Directed sales and marketing initiatives, expanding market share to new segments.

Travel sales agent

Ideal Travel & Tourism Services Co
Tunis, Tunisia
08.2007 - 12.2010
  • Conducted thorough market research to maintain advanced knowledge on top destinations and travel trends.
  • Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments.
  • Handled large volumes of email enquiries daily, exceeding agency averages.
  • Accommodated client requests for customisations or modifications as best as possible.
  • Advised customers on visas and travel safety.

Education

Master of Business Administration - Business Administration

AMADEUS
Tunis, Tunisia
02.2015 - 07.2015

GED - Initiation & T1 & T2 Amadeus Ticketing

AMADEUS
Tunis, Tunisia
09.2007 - 12.2007

High School Diploma - Sciences

Iraqi International School Tunis
Tunis, Tunisia
09.2006 - 05.2007

Skills

  • Sales expertise
  • Networking abilities
  • Relationship building
  • Staff training/development
  • Sales planning and implementation
  • Client relations
  • Advertising and marketing
  • Business development
  • Customer service
  • Strategies and goals

Languages

French
Advanced
English
Advanced
Arabic
Fluent

Affiliations

Hajj & Umrah Assistant Manager in the Tunisian Syndicate of Travel Agencies

Timeline

General manager

Address Travel & Events
10.2021 - 10.2023

Executive director

Four Seasons Travel & Events
08.2019 - 10.2021

Executive manager

Ideal Travel & Tourism Services Co
07.2015 - 08.2019

Master of Business Administration - Business Administration

AMADEUS
02.2015 - 07.2015

Sales & marketing manager

Ideal Travel & Tourism Services Co
01.2011 - 06.2015

GED - Initiation & T1 & T2 Amadeus Ticketing

AMADEUS
09.2007 - 12.2007

Travel sales agent

Ideal Travel & Tourism Services Co
08.2007 - 12.2010

High School Diploma - Sciences

Iraqi International School Tunis
09.2006 - 05.2007
Ramy AJAJ