Hi, I’m
RAMY ElSEBAIY
IT Manager
Dammam
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
15
years of professional experience
9
Certifications
2
Languages
Work History
Earadat Transport Company, AHQ GroupDammam
IT Manager
01.2015 - Current
Job overview
- Guided organizational technology strategy and roadmaps.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Coordinated technical training and personal development classes for staff members.
- Customized and repaired technology based on staff requests.
- Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Wrote policy, procedure and manuals governing internal IT use.
- Oversaw IT department operations and training.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Assisted in development of long-term strategies to grow department and resources.
- Partnered with project team members to identify and quickly address problems.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Updated senior leaders on progress and roadblocks.
- Developed and maintained incident response protocols to mitigate damage and liability during security breaches.
- Created cybersecurity best practice communications to educate staff against known threats and potential vectors of attack.
- Authored security incident reports, highlighting breaches, vulnerabilities and remedial measures.
- Managed relationships with third-party intrusion detection system providers.
- Designed company-wide policies to bring operations in line with Center for Internet Security (CIS) standards.
- Developed plans to safeguard computer files against modification, destruction or disclosure.
- Monitored use of data files and regulated access to protect secure information.
- Encrypted data and erected firewalls to protect confidential information.
- Performed risk analyses to identify appropriate security countermeasures.
- Recommend improvements in security systems and procedures.
- Conducted security audits to identify vulnerabilities.
- Monitored computer virus reports to determine when to update virus protection systems.
- Maintained company-wide compliance with industry standards and Aramco CCC and ISO 27001.
- Created service level agreement for IT operational functions and help desk operations.
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
- Contributed to project cost estimates and budgets based on assessment of client needs.
- Implemented and managed operating systems and software, security systems and intrusion detection systems.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Performed cost-benefit and ROI analyses for proposed systems.
Earadat Transport CompanyDammam
Senior System Engineer
06.2011 - 01.2015
Job overview
- Projects Planning, analyzing, designing and implementation of new or evolving systems or services
- Provide continual analysis of system usage to determine current needs and future requirements
- Providing training and technical support for users with varying levels of IT knowledge and competence
- Providing technical guidance and direction, and manage staff development and performance
- Coordinate recruitment, selection and appointment processes for IT Department include coordination of work assignments and staff rotation across teams
- Working closely with other departments/organizations and collaborating with other IT staff.
- Kept current on all federal and corporate regulations regarding security, ensuring compliance.
- Identified software issues and handled troubleshooting to resolve quickly.
- Implemented security measures and software to maintain network integrity.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Analyzed security logs to determine and alleviate network threats.
- Assisted employees with resolving network problems at remote locations.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Conducted end-user reviews for modified and new systems.
- Collaborated with executive team to define business requirements and systems goals.
- Implemented networking and server changes to meet client budgets and needs.
- Documented system configuration, mapping and processes.
- Completed software updates and assessed security patches for optimized computer use.
- Created flowcharts, diagrams and other documentation.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
Palm Hills DevelopmentsCairo
System and Network Administrator
01.2009 - 06.2011
Hassan Allam HoldingCairo
System and network Administrator
01.2008 - 01.2009
NSGB Bank
IT Specialist, Trainer
07.2006 - 11.2006
Education
Tanta University
Bachelor’s Degree from computer science
Skills
Security Architecture
Certification
CISSP-Certified Information Systems Security Professional®
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CCSP -Certified Cloud Security Professional®
11-2022
CISSP-Certified Information Systems Security Professional®
07-2022
CISM -Certified Information Security Manager®
07-2021
Microsoft Certified: Azure Solutions Architect Expert
06-2020
Oracle Cloud Infrastructure 2019 Certified Architect Professional
05-2020
MCSA: Office 365
12-2018
Internal Quality Auditing (ISO 9001: 2015)
03-2018
Cisco Certified CyberOps Associate
03-2018
ITIL Foundation
05-2017
IT Manager
Earadat Transport Company, AHQ Group
01.2015 - Current
Senior System Engineer
Earadat Transport Company
06.2011 - 01.2015
System and Network Administrator
Palm Hills Developments
01.2009 - 06.2011
System and network Administrator
Hassan Allam Holding
01.2008 - 01.2009
IT Specialist, Trainer
NSGB Bank
07.2006 - 11.2006
Tanta University
Bachelor’s Degree from computer science
05.2007
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