Experienced Product Manager skilled in team and stakeholder coordination and leadership. Builds rapport and constructive relationships to achieve project objectives. Engages cross-functional teams to achieve product function and performance improvements within deadlines.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr. Channel Manager, Digital Retail Product Owner
Digital Transformation, Al Rajhi Bank KSA
Riyadh, 01
12.2020 - Current
Strategy development: Assist in developing and implementing product strategy and roadmap. Translate product ideas and vision into actionable work for development team, including use cases, workflows, epics, stories, tasks, and product wireframes.
Projects: Manage projects from initiation to completion and market live.
Market Intelligence & Analysis: Aware of industry trends best practices and emerging technologies in digital banking.
Business Development: Assist in developing and enhancing product offerings by introducing new features and optimizing existing process.
Support: Develop, optimize and maintain product support by close coordination with IT Systems development, IT Production and Customer Support teams.
Projects & Achievements: Digitalize current branch products such as apply, execute, pre-sales services and post sales services for both mortgage & Auto lease. Established new digital products such as Marketplace, integration with 3rd parties and cash purchase.
Auto & Mortgage Finance Digital Solution, Digital Remittance, Open Banking & Digital Capabilities Specialist.
Develop Business requirements documents, business rules & User Stories.
Sr. Engagement Manager
Al Rajhi Bank KSA
01.2019 - 11.2020
Lead Mobile/Tablet App Development.
Collaborate with multiple teams (Onsite & Offshore) to set the software's technical direction, system design and implementation plan.
Foster positive relationships with customers as their primary point of contact.
Help clients implement services and plan projects effectively.
Ensure that contract terms and conditions are met.
Manage invoices and bills for assigned customers.
Identify upselling and cross-selling opportunities.
Sr. Project Manager
08.2018 - 12.2018
Microsoft Qatar Partner Lead M365 Delivery project for Almost 90+ governmental institutions in Qatar starting from tenant creation, Azur AZ Deployment, Enablement and Rollout phase.
Meet customers and educate them on M365 products, benefits and capabilities to encourage them for faster transformation and to move from on prim to cloud.
Maintain progress and report to MS with updates and challenges where support is required to meet target.
Sr. Enterprise Project Manager
Vodafone Qatar
04.2015 - 07.2018
Program/Project life cycle accountability & governance
(Scope, cost, timeline, quality, risk, resources...etc) and
apply Change request management whenever required
Business oriented, solving project pain points, focusing on
win-win methodologies
Communicate/report progress to stakeholders timely