Marketing professional successful in campaign development and programme management. Forward-thinking and analytical in tracking markets and optimising strategies for best results. Excels at partnering cross-functionally to generate outstanding results.
Overview
4
4
years of professional experience
Work history
Digital Marketing Manager
La Fontaine Hotels & Resorts
Jeddah, Mecca Region
12.2021 - Current
Achieved Salesforce Certified Advanced Administrator status overseeing 4+ staff.
Integrated HubSpot marketing automation into customer onboarding process.
Rigorously planned and successfully executed [Number]+ PPC campaigns with [Number]% conversion rate.
Improved end-to-end customer journey by identifying critical conversion and drop-off points, adapting onboarding process accordingly.
Evaluated Google Ads campaigns against ROI and KPI targets and identified opportunities for further growth and improvement.
Enhanced lead generation strategy across Facebook and LinkedIn with targeted research and customer segmentation.
Collaborated with design team to develop innovative graphics and video content for website and social platforms.
Increased web traffic by 185% by enhancing keyword research and optimizing content, and paid ads.
Strengthened SEO to improve website ranking.
Grew online social media presence with comprehensive content plan and online contest strategy.
Managed key digital channels, including YouTube and TikTok content development, Google, Facebook and Instagram Ads.
Developed and executed sales promotions, increasing revenue through targeted campaigns.
Built strong client relationships through comprehensive and regular reporting.
Achieved 170% increase in total revenue compared with last year.
Maximised strategy effectiveness by studying economic indicators, identifying needs and monitoring competition.
Managed 14+ social media accounts, including Facebook, Instagram, Twitter, TikTok and Snapchat, for the group's companies.
Launched digital awareness campaign to increase follower count.
Negotiated with media suppliers to achieve best price for clients.
Implemented and managed email marketing campaigns to build relationships with leads.
Conducted market research to better understand market trends across diverse platforms.
Brainstormed and implemented conversion tests to gain insights on customer behaviour.
Optimised paid advertising campaigns by analysing data and constantly changing strategies.
Expanded company web presence through social media, web advertising and SEO.
Decided on appropriate placement of ads to achieve maximum results.
Planned and implemented multi-channel digital marketing strategies to boost traffic and conversions.
Understand product positioning, leading to enhanced client satisfaction.
Scaled campaigns to maximise return on investment.
Drew up and executed digital marketing budgets.
Built key reports for executive team around marketing spend, new leads and other KPIs.
Kept up with new technology trends and opportunities to maintain top position as digital marketing leader within industry.
Researched competitors pricing and products to inform marketing campaigns.
Utilised Google Analytics to identify user patterns and adjusted strategy to maximise visitation.
Adapted social media plan based on market research and customer data.
Drove website traffic by writing witty and creative social media content and blog posts.
Developed and implemented overarching social media strategies, informing decision-making on future campaigns.
Interacted with 40,000+ followers and potential customers daily, communicating product information and answering questions.
Suggested and implemented new promotions and strategies to increase brand awareness.
Collaborated with designers to create impactful social media cards and content.
Analysed competitor activity, identifying ways to diversify, expand and engage with target audience.
Identified potential influencers and ambassadors suitable for brand, using social monitoring and listening tools.
Maintained brand values, verifying consistent copy and visual tone in line with brand guidelines.
Identified areas for content improvement by monitoring competitor social media activity and trends.
Planned and scheduled niche-specific social media content, achieving 64% engagement rate on top posts.
Boosted web traffic through strategic content marketing.
Improved email marketing campaigns by enhancing deliverability for increased engagement.
Executed digital communications plan across multiple digital channels, achieving consistent branding and messaging.
Increased Return on Ad Spend (ROAS) through strategic planning.
Reported on effectiveness of digital marketing strategies on periodic basis, offering insights and proposing changes.
Digital Media & Marketing Manager Assistant
Bayat Hotels
Abha, 'Asir Region
11.2020 - 12.2021
Established project milestones and ensured all team members were well-prepared to meet deadlines.
Led stand-ups and agile meetings to plan and deliver on project goals.
Developed and implemented architectures for web applications.
Translated project requirements into forward-thinking visual designs.
Collated data on impact of campaigns and marketing activity.
Embedded SEO best practices within blog content creation and keyword research.
Enhanced digital marketing strategies by providing innovative content ideas.
Generated copy for marketing materials including social media posts, print and newsletter campaigns.
Scheduled social media posts and promptly responded to customer messages.
Prepared promotional presentations for manager.
Supported developers with regional changes to portfolio of web pages as required.
Wrote optimized SEO for all pages.
Developed cross-platform content strategy to reach wider audience.
Optimised paid advertising campaigns by analysing data and constantly changing strategies.
Scaled campaigns to maximise return on investment.
Content Officer
Bayat Hotels
Abha, 'Asir Region
03.2019 - 11.2020
Drove website traffic by writing witty and creative social media content and blog posts.
Scheduled social media posts using Hootsuite, optimising reach and maximising community engagement.
Developed and implemented overarching social media strategies, informing decision-making on future campaigns.
Ran paid Facebook advertisements using allocated budgets and performance data to achieve maximum ROI.
Produced photo and video content with excellent editing skills.
Adapted social media plan based on market research and customer data.
Collaborated with designers to create impactful social media cards and content.
Fostered maximum engagement across all platforms, monitoring analytics to identify viable ideas, trends and growth patterns.
Wrote and dispatched direct mail campaigns, boosting lead generation by 40%.
Suggested and implemented new promotions and strategies to increase brand awareness.
Instilled culture of idea generation, creative problem-solving and out-of-the-box thinking across team.
Analysed competitor activity, identifying ways to diversify, expand and engage with target audience.
Brainstormed to generate original online campaign ideas, innovative social engagement strategies and compelling digital content.
Translated web content including articles, blog posts and product descriptions.
Education
Bachelor of Arts - Languages and translation
King Khalid University
Abha, 'Asir Region
08/2013 - 07/2017
Diploma of Higher Education - Educational administration
King Khalid University
Abha, 'Asir Region
08/2017 - 05/2018
Master of Arts - Applied Linguistics
King Khalid University
Abha, 'Asir Region
08/2019 - 07/2020
Skills
Digital campaign analytics
Digital display advertising
Database marketing
Return On Ad Spend (ROAS) tracking
Cost Per Lead (CPL) tracking
Search Engine Marketing (SEM)
Content marketing
Advertising copywriting
SEO audits
E-commerce management
Email and SMS campaigns
Google Ads
Performance analysis
Influencer marketing
Facebook Ads Manager
Conversion optimisation
Google AdWords
Search Engine Optimisation (SEO)
Content creation
Social strategy development
Social analytics and reporting
Social media campaign analysis
PPC optimisation
Snapchat Ads
Twitter
Social customer care
Twitter analytics
Paid advertising campaigns
B2B social media campaigning
Google analytics
Social listening
A/B testing
Facebook
Visual design strategy
LinkedIn
Digital advertising management
Content publishing tools
Key audience analysis
Instagram account management
Influencer marketing amplification
Languages
English
Fluent
Arabic
Native
Timeline
Digital Marketing Manager
La Fontaine Hotels & Resorts
12.2021 - Current
Digital Media & Marketing Manager Assistant
Bayat Hotels
11.2020 - 12.2021
Content Officer
Bayat Hotels
03.2019 - 11.2020
Bachelor of Arts - Languages and translation
King Khalid University
08/2013 - 07/2017
Diploma of Higher Education - Educational administration
Concierge Associate at Shangri - La Hotels and Resorts & One Galle Face MallConcierge Associate at Shangri - La Hotels and Resorts & One Galle Face Mall