Rana Alotaibi

• Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
• Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Completed schedules, shift reports and other business documentation.
• Maintained controls over expenses and inventory for optimal budget tracking.
• Communicated repair needs to maintenance staff.

Duties:

• Managing service providers
• Established communication protocol with all concerns entities.
• truck PM check and ensure to meet the KPIs for each request.
• Generate daily reports of the metro and the stations to the concern departments.
• Reports all buildings issue “civil, mechanical, electrical, house keeping to the service providers and company management.
• Coordinating and arranging special tours as requested.
• Organizing guide trips for visitors , including explanation about all stations and facilities
• Introductory to any tenant for the buildings to enhance their experience and support their daily operation include but not limited to housing facilities, library , gymnastic , hospital , parks.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed team communications and information for meetings.
• Maintained energy and enthusiasm in fast-paced environment.
• Increased customer satisfaction by resolving issues.
• Worked with customers to understand needs and provide excellent service.