Rana Alsuwigh
Riyadh
Summary
Dynamic Rescheduling Officer at Al Yusr Leasing and Finance Company, adept at restructuring contracts to reduce defaults and enhance client satisfaction. Skilled in evidence analysis and communication, I fostered collaboration across departments, ensuring timely execution of processes while maintaining accuracy and achieving significant improvements in collection performance.
Overview
4
4
years of professional experience
Work History
Rescheduling Officer
Al Yusr Leasing and Finance Company
05.2022 - Current
- Restructured a large number of customer contracts in accordance with company policies and approved regulations, which contributed to reducing default rates and improving collection performance
- Provided flexible and tailored solutions to distressed clients, resulting in enhanced customer relationships and increased client satisfaction
- Collaborated directly with related departments, such as Collections, Customer Service, and Finance, to ensure accurate and timely execution of rescheduling processes
- Handled sensitive and complex cases professionally, ensuring that rescheduling processes were executed in a way that protected the interests of both the company and the clients
Debt Collection
Payment Assets Company
05.2021 - 04.2022
- Communicate with clients and help them pay debts
- Requiring customers to pay the debt in the event of a violation of one of the conditions of the insurance policy
- Updating customer records in Sama
Education
Post-Baccalaureate Diploma - Human Resources Management
Al Kharj Chamber Of Commerce
Al Kharj, Saudi Arabia03-2021
Bachelor of Arts - Kindergarten And Preschool Education
Sattam Bin Abdulaziz University
Al Kharj, Saudi Arabia05-2020
Skills
- Computer skills
- Evidence analysis
- Report writing
- Mediation techniques
- Work as one team
- Flexibility in dealing with others
- Accuracy and achievement
- Use Excel
- Communication skills
Cources
- Business model diagram
- Executive secretary
- Financial accounts management
- Training of Trainers TOT
Timeline
Rescheduling Officer
Al Yusr Leasing and Finance Company
05.2022 - Current
Debt Collection
Payment Assets Company
05.2021 - 04.2022
Post-Baccalaureate Diploma - Human Resources Management
Al Kharj Chamber Of Commerce
Bachelor of Arts - Kindergarten And Preschool Education
Sattam Bin Abdulaziz University
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