Randika Don
Red Sea Umluj ,Saudi Arabia
Summary
Experienced in hospitality management with a commendable leadership record, proficient in staff management and recruitment process coordination. Demonstrates strong work ethic and decision-making prowess, ensuring compliance with safety regulations and hygiene standards. Adept at quality assurance checking, service quality inspection, and executive level liaison, with notable expertise in event planning and coordination. Familiar with luxury brands and skilled in time management, negotiation, and maintaining patience under pressure. Career goals include advancing within the hospitality industry while continuing to uphold high standards of service quality and safety.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work history
Chief steward
Red Sea Global Hospitality
Umluj , Saudi Arabia
09.2025 - Current
- Assessed staff performance regularly and gave clear, constructive feedback when needed.
- Generated reports and maintained records to support daily operations efficiently.
- Handled passenger complaints promptly to protect service quality and client satisfaction.
- Managed stewards team to build a positive onboard work environment.
- Delivered sustainability programme activities across waste and environmental control areas.
- Controlled waste management processes to keep compliance and cleanliness standards.
- Implemented standard procedures for food handling and storage to improve hygiene.
- Managed stewards team to foster a positive onboard work environment.
- Monitored dining area during service hours to respond quickly to guest needs.
- Coordinated with kitchen staff to deliver timely, well-prepared meals.
- Developed shift rosters for adequate coverage across all working hours.
- Supervised cleaning routines after meals to maintain required sanitation levels.
- Maintained consistently high cleanliness standards throughout daily service.
Assistant chief steward
Red sea Global Hospitality
Umluj , Saudi Arabia
01.2025 - 08.2025
- Boosted team morale by introducing weekly staff recognition initiatives.
- Conducted daily briefings resulting in clear role understanding amongst the team members.
- Supervised presentation of dishes ensuring uniformity in plating style and portion sizes across all servings.
- Maintained pristine cleanliness of all utensils and equipment, ensuring a safe working environment.
- Managed stock inventory, reducing waste and saving costs.
- Coordinated with culinary department to ensure high food safety standards, maintaining the restaurant's reputation for excellence.
- Collaborated with other departments coordinating efforts for special occasions or promotional events.
STEWARDING SUPERVISOR
St.Regis Abu dhabi
Abu Dhabi, United Arab Emirates
06.2019 - 12.2024
- Oversaw 30 workers and coordinated daily kitchen and service tasks.
- Created procedures to cut operating costs without affecting service standards.
- Collaborated with management on budget planning for cost-effective operations.
- Maintained high levels of cleanliness to meet health and safety regulations.
- Ensured proper storage of food items for maintaining freshness.
- Managed inventory effectively, reducing unnecessary expenses.
STEWARDING SHIFT LEADER
St.Regis Abu Dhabi
Abu Dhabi, United Arab Emirates
10.2017 - 06.2019
- Supervise the duties of all stewarding department colleagues of 30.
- Supervise the consumption of all stewarding chemicals on daily basis
- Supervise the sanitation, cleanliness, hygiene, as well as the quality level of product and services.
- Developed procedures to minimise operating costs without compromising service quality.
- Promoted safety culture through clear communications and inspections.
KITCHEN STEWARD
St.Regis Abu Dhabi
Abu Dhabi, United Arab Emirates
03.2014 - 10.2016
- Primarily Responsible for Operating and maintain cleaning equipment and tools
- Also responsible for washing dishes, china ware, flatware, cutlery, crockery, kitchen vessels, sweeping and mopping floors, cleaning and detailing equipment's etc.
- Observed health and hygiene standards to minimise food contamination.
CATERING SUPERVISOR
Unilever
Horana, Sri Lanka
02.2012 - 01.2014
- Catering Supervisors are responsible for the everyday operations of a catering service or company and have duties like recruiting and training staff, creating menus, planning schedules and shifts, budgeting, enforcing health and safety regulations, maintaining inventories, and ordering supplies.
- Assisted the chef in meal preparation when required, ensuring efficient operations.
- Managed staffing schedules efficiently to avoid any service disruptions.
- Ensured compliance with local food safety laws at all times.
- Created attractive food presentations to entice customers.
- Maintained cleanliness in all catering areas for a safe and hygienic work environment.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
INDUSTRIAL TRAINING KITCHEN
Hilton
Colombo, Sri Lanka
09.2011 - 01.2012
- A hotel management trainee has to work in close association with different departments in a hotel and assist them in their daily routine operations
- A trainee is required to understand the overall operations of the hotel while specializing in one or two areas
- Hotel management trainees may have to work closely with front desk managers, culinary department, general managers, convention and event planner, housekeeping department, and learn from them.
Education
Certificate in Computer Application - Computer Technology
Divisional Computer Resource Center
Sri Lanka 01.2008 - 04.2008
English Language Course - English Language Course
Colombo English Institute
Sri Lanka 01.2008 - 04.2008
Level 3 - Food Safety & Hygiene
RSGH Red Sea
Saudi Arabia 01.2026 -
level 2 - Food safety & Hygiene
RSGH Red Sea Global
Saudi Arabia 05.2025 -
Higher National Certificate - Hospitality
Colombo International Hotel School
Sri Lanka 01.2010 - 12.2010
EFST Hygiene Exam - Hospitality
EFST Training
Abu Dhabi 11.2022 - 11.2024
Skills
- Staff management and coordination
- Timekeeping proficiency
- Quality assurance and inspection
- Work ethic and integrity
- Safety regulations compliance
- Recruitment process management
- Event planning and coordination
- Patience under pressure
- Executive liaison skills
- Decision-making expertise
- Luxury brand knowledge
- Hygiene and sanitation standards enforcement
- Time management skills
- Negotiation abilities
- Leadership capabilities
- Fire safety training
- Advanced table setting
- Strong negotiation
- Superior organisation
Languages
English
Timeline
Level 3 - Food Safety & Hygiene
RSGH Red Sea
01.2026 -
Chief steward
Red Sea Global Hospitality
09.2025 - Current
level 2 - Food safety & Hygiene
RSGH Red Sea Global
05.2025 -
Assistant chief steward
Red sea Global Hospitality
01.2025 - 08.2025
EFST Hygiene Exam - Hospitality
EFST Training
11.2022 - 11.2024
STEWARDING SUPERVISOR
St.Regis Abu dhabi
06.2019 - 12.2024
STEWARDING SHIFT LEADER
St.Regis Abu Dhabi
10.2017 - 06.2019
KITCHEN STEWARD
St.Regis Abu Dhabi
03.2014 - 10.2016
CATERING SUPERVISOR
Unilever
02.2012 - 01.2014
INDUSTRIAL TRAINING KITCHEN
Hilton
09.2011 - 01.2012
Higher National Certificate - Hospitality
Colombo International Hotel School
01.2010 - 12.2010
Certificate in Computer Application - Computer Technology
Divisional Computer Resource Center
01.2008 - 04.2008
English Language Course - English Language Course
Colombo English Institute
01.2008 - 04.2008