Summary
Overview
Work history
Education
Skills
Timeline
Generic
Randy Espiritu

Randy Espiritu

Dilasag, Aurora Province,Philippines

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.

Multi-talented Waiter knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement.

Overview

13
13
years of professional experience

Work history

Waiter

Mujahed Abdullah Saleh Altowergi, Fakieh Bbq Chicken
Al Tazaj, Saudi Arabia
2022.04 - 2024.04
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Managed table settings for optimal dining experience.
  • Relayed feedback from customers to management for continuous improvement.

Food server

Isotech Specialty Services Inc.
Santiago, Philippines
2019.07 - 2021.11
  • Ensured customer satisfaction through prompt resolution of complaints or issues at table.
  • Served food in timely manner to ensure hot, fresh meals.
  • Cleaned up after guests promptly allowing quick turnover during busy hours.

Technician/ Clerk

Consolated Constractor Groups S.A.L(Offshore) CCC Teyseer Constructing Company
Doha, Qatar, Qatar
2016.07 - 2019.11
  • Enhanced customer satisfaction by responding promptly to service calls and resolving technical glitches swiftly.
  • Streamlined operations by implementing effective troubleshooting techniques.
  • Increased efficiency by maintaining and repairing complex technical equipment.

Waiter

Bay-ler View Hotel & Restaurant
Baler, Aurora, Philippines
2013.10 - 2015.12
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Managed table settings for optimal dining experience.
  • Relayed feedback from customers to management for continuous improvement.

Waiter

Carlitos Inn & Restaurant
Baler, Aurora, Philippines
2011.09 - 2013.12
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Managed table settings for optimal dining experience.
  • Relayed feedback from customers to management for continuous improvement.
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Assisted in food preparation, resulting in timely service delivery.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Maintained excellent level of service in busy and demanding restaurant environment.

Education

Hotel Restuarant Management -

Mount Carmel College of Baler Aurora
Baler, Aurora Province
2010

Skills

  • Patient and calm nature
  • Service mindedness
  • Meal recommendation
  • Highly responsible and reliable
  • Food and beverage pairing
  • Food and beverage knowledge

Timeline

Waiter

Mujahed Abdullah Saleh Altowergi, Fakieh Bbq Chicken
2022.04 - 2024.04

Food server

Isotech Specialty Services Inc.
2019.07 - 2021.11

Technician/ Clerk

Consolated Constractor Groups S.A.L(Offshore) CCC Teyseer Constructing Company
2016.07 - 2019.11

Waiter

Bay-ler View Hotel & Restaurant
2013.10 - 2015.12

Waiter

Carlitos Inn & Restaurant
2011.09 - 2013.12

Hotel Restuarant Management -

Mount Carmel College of Baler Aurora
Randy Espiritu