Raneem Almalki
Riyadh,Riyadh Region
Summary
Attentive administrative team member organised in managing enquiries and documents. Prompt in handling communications and developing resolutions for diverse concerns. Thorough and detail-oriented in following procedures.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Interpreter
charity
Berlin , Germany
03.2022 - 09.2023
- Met ethical standards.
- Retained correct meaning of original documentation, choosing optimal words, phrases.
- Displayed neutrality towards client and limited English speaker to maximise impartiality and non-interference.
- Processed and imparted information swiftly, relaying intentions, emotions and tone in interpretations.
Picker and packer
Flink
Berlin , Germany
05.2023 - 06.2023
- Scanned cargo to keep track of freight movements.
- Stacked and organised freight at specified areas using boards or pallets.
- Completed work orders and packing slips with accuracy.
Customer service representative
Aram Meem LLC
Riyadh , Riyadh Region
02.2021 - 07.2021
- Followed scripts when answering common customer questions.
- Employed active listening and product expertise to successfully resolve inbound queries.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
Education
Diploma - Science
70th Secondery School
Riyadh, Riyadh Region 09.2016 - 07.2019
Bachelor of Language and Translation - Language and Translation
Imam Mohammed bin saud university
09.2019 -
Skills
- Excellent customer care
- Accurate, impartial interpretation
- Knowledge of Microsoft office
- Multilingual
Languages
Arabic
Native
English
Fluent
German
Intermediate (B1)
Accomplishments
Employee of the Month in ToYou.
Timeline
Picker and packer
Flink
05.2023 - 06.2023
Interpreter
charity
03.2022 - 09.2023
Customer service representative
Aram Meem LLC
02.2021 - 07.2021
Bachelor of Language and Translation - Language and Translation
Imam Mohammed bin saud university
09.2019 -
Diploma - Science
70th Secondery School
09.2016 - 07.2019
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