Ranjan Shetty

• Created workflows using NINTEX in SharePoint Designer 2013 to automate business processes.
• Managed all organization trackers in one sharepoint

Ex: PMO, IT workbook, Risk summery, Control Managemet,Policy and procedures.

• Risk Management: Tracking and Extracting resilience risk in Banking sector using Desired tool, Collaborated with internal teams to troubleshoot complex problems related to service delivery.
• Inventory Management: Keep tracking on Hardware, Software, Reviews and Evergreening of Application using Concerned tool.
• Change Management: Data Patching, Data Extraction, Data Restoration or any kind of changes in the present system using GSD and Servicenow tool, Evaluated existing processes, procedures, and policies against the desired outcomes of a proposed change initiative.
• Cyber Security: Keeping tracker for Vulnerability, Log4j, pentest and Audit points, Setting up meetings with team to close it as per cyber requirements.
• Finance Management: Invoicing And Raising PO using Mypeap and Bysmart Application.
• Backup-Management: Keep tracking Disaster Recovery and Backup procedures using Desired Tool.
• Being Direct Reportee to the CIO, has an overall 360 degree updates and weekly meeting with IT and Infrastructure.
• Arranging every week one on one meeting with CIO to discuss the ongoing or present BAU.

Key Responsibilities:

Responsible for overseeing and managing the relationships between organization and external vendors, suppliers, partners, or contractors.

• Relationship Management:

Cultivated robust relationships with third-party partners to enhance collaboration.
Maintained strong working partnerships to drive mutual success.

• Contract and Agreement Oversight:

Coordinated contract negotiations and renewals to ensure compliance with agreed terms.
Ensured adherence to service level agreements and achieved key performance indicators.

• Performance Monitoring:

Evaluate third-party performance regularly through metrics, feedback, and audits.

Risk Management and Compliance:

• Identify and mitigate risks associated with third-party relationships.
• Ensure third-party practices comply with company policies, industry standards, and legal regulations.

• Standardised project management practices to ensure alignment with organisational goals.Provided governance and oversight to enhance project success.
  Delivered support across projects to facilitate effective execution.

• Conducted comprehensive testing and analysis of new and existing systems to ensure quality and performance.
• Designed, implemented, and tested software for use in control systems related to the rail industry.