Jagvinder Singh Singh
Woodville West
Summary
Proven track record of enhancing customer satisfaction and revenue at Star Car Wash through exceptional service and inventory management. Demonstrates flexibility, punctuality, and strong communication skills. Skilled in safe driving and customer engagement, consistently achieving positive feedback and maintaining a clean driving record. Dedicated Rideshare Driver with over 4 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Uber Partner
Uber
08.2021 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Customer Service
Star Car Wash
04.2017 - 04.2021
- Increased revenue through effective customer service and inventory management.
- Enhanced customer loyalty through exceptional customer service and personalized recommendations.
- Provided attentive customer service, addressing guest concerns promptly and professionally.
- Increased customer service ratings through personable service.
- Delivered exemplary customer service and warmly greeted guests.
- Assisted customers by providing exceptional customer service and processing transactions.
- Delivered exceptional customer service, addressing client concerns promptly and professionally.
Truck Driver
PEP Transport
03.2020 - 01.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Store Supervisor
Dubai Civil Engineering
01.2011 - 01.2013
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered product questions and assisted customers in selection and checkout.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
Education
Diploma in Computer Science -
APTECH
Garhshankar, India04.2004
High School Diploma -
MDKSD Public School
Garhshankar, India04.2002
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational Awareness
- Driving Safety
- Passenger transportation
- Customer Engagement
- Safe Driving
- Customer Service
- Communication and Interpersonal Skills
- Effective communication skills
Timeline
Uber Partner
Uber
08.2021 - Current
Truck Driver
PEP Transport
03.2020 - 01.2021
Customer Service
Star Car Wash
04.2017 - 04.2021
Store Supervisor
Dubai Civil Engineering
01.2011 - 01.2013
Diploma in Computer Science -
APTECH
High School Diploma -
MDKSD Public School
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