Rasel Bhuyan
Makkah,Saudi Arabia
Summary
Dedicated professional with expertise in quality control management and team productivity enhancement. Proven track record in developing training programmes, optimising cleaning procedures, and ensuring health and safety compliance. Adept at performance assessment, staff scheduling, and task prioritisation to achieve superior guest satisfaction. Strong decision-making capability and superior organisation skills contribute to maintaining high standards of room cleaning techniques. Career goal includes further enhancing operational efficiency within the hospitality industry.
Seasoned in housekeeping management roles with focus on maintaining high-standard cleanliness and order in hospitality settings. Can ensure pristine, welcoming environments that elevate guest experience and uphold brand reputation. With hands-on leadership style and keen eye for detail, can guide teams in delivering top-notch housekeeping services. Unwavering commitment to continuous improvement and staff training ensures consistent quality and efficiency.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Senior Housekeeping Supervisor
Movenpick Hotel & Restaurant Hajar Tower makkah
Makkah, Saudi Arabia
11.2018 - Current
- Carried out regular inspections to uphold quality control standards.
- Ensured immaculate guest rooms by supervising thorough cleaning procedures.
- Trained junior staff members to boost team productivity.
- Facilitated training sessions for new hires to foster high-quality services from day one.
- Assessed team performance regularly; identified areas for further training or improvement.
- Achieved hotel cleanliness targets through diligent supervision of housekeeping tasks.
- Updated training programmes to enhance employee performance.
- Inspected rooms to confirm quality and attention to detail met brand standards.
Education
High School Diploma - Science
Went to B.G.C Trust Academy in Science
Chattogram, Bangladesh 01.2014 - 06.2017
Skills
- Quality control management
- Team productivity enhancement
- Training programme development
- Performance assessment
- Guest satisfaction focus
- Cleaning procedure optimisation
- Health and safety compliance
- Staff scheduling
- Task prioritisation
- Room cleaning techniques
- Strong decision-making capability
- Superior organization
Languages
English
Fluent
Arabic
Intermediate
Bengali
Fluent
Urdu
Fluent
Affiliations
- Badminton, Football
Timeline
Senior Housekeeping Supervisor
Movenpick Hotel & Restaurant Hajar Tower makkah
11.2018 - Current
High School Diploma - Science
Went to B.G.C Trust Academy in Science
01.2014 - 06.2017