RASHA AHMAD ALMAGHRABI

Highly organized Hospital Administration Specialist with good experience in Case Management department since August 2024 in Hera General hospital. Skilled in assessing client needs, developing individualized service plans, and coordinating resources to achieve optimal outcomes. Expertise in collaborating with multidisciplinary teams, maintaining compliance with regulatory standards. Skilled in streamlining processes to enhance operational efficiency and improve patient outcomes.

Experienced Hospital Administration Specialist with a focus on quality management, bringing 5 years of expertise in healthcare administration and quality improvement from May 2018 until August 2024. Skilled in developing, implementing, and monitoring quality assurance programs to ensure compliance with regulatory standards and enhance patient care outcomes. Proficient in analyzing data trends, identifying areas for process improvement, and implementing strategic initiatives to drive operational efficiency and patient satisfaction at Maternity and Children Hospital Makkah.

• Certified Professional in Health Care Quality (CPHQ) - (Preparatory program), December 2025.
• Internal Assessor according to the King ABDULAZIZ Quality Award Model (SASO Academy), January 2025.
• Lean Six Sigma Black Belt, January 2025.
• Lean Expert, January 2025.
• The Strategic Management & Transformational Leadership Professional Certificate (CHSMP) course, from Logistics for Healthcare Improvement, UAE/Dubai, November 2024.
• Case Manager Diploma, from American University of Science and Technology, 2024.
• Practical Steps to improve the health services quality Course, Makkah health cluster, November 2024.
• Data Analysis using Microsoft Excel Course, from Technical and Vocational Training Corporation, Saudi Arabia, August 2024.
• Microsoft Excel Course, from Technical and Vocational Training Corporation, Saudi Arabia, July 2024.
• Project Management Professional Diploma, from American University of Science and Technology, April 2024.
• Human Recourses Diploma, from American University of Science and Technology, April 2024.
• Total Quality Management Diploma, from American University of Science and Technology, April 2024.
• Risk Management (training course), Digital Art Group of Emirates (UAE), March 2024.
• Improvement projects (training course), Digital Art Group of Emirates (UAE), February 2024.
• Institutional excellence (training course), Digital Art Group of Emirates (UAE), January 2024.
• Essential safety requirements (ESR) (training course), Maternity and Children hospital, January 2019.
• Customer Service in the Health sector (training course), organized by the Saudi Society for Health Management in Makkah, November 2018.
• Training Specialist course, at the Training and Scholarship Department of the Directorate of Health Affairs in the Holy Capital, March 2018.