RASHED HAWATMEH

Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules

• Exceeded sales targets by delivering high call volumes and tailored product recommendations

• Hit sales quotas with meticulous planning and campaign execution

• Worked with designers to create high-quality advertising and newsletter campaigns

• Tracked industry trends and customer behavior to develop targeted sales strategies

• Streamlined operations by introducing [Software] automation

• Handled customer concerns and complaints to resolve issues and build loyalty

• Accelerated company growth by identifying and implementing innovative marketing strategies.
• Increased revenue, developing strategic partnerships and negotiating favorable contract terms.
• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
• Executed comprehensive marketing plans that consistently achieved targets for increased revenue.

• Developed strong relationships with clients to grow business networks
• Led development of account plan to maximize profitability, revenue growth and market share
• Arranged in-person meetings and visited with clients to improve success of sales pitches
• Negotiated agreements with key accounts to secure preferred pricing and terms.
• Developed and maintained strong relationships with key clients to ensure long-term business growth.
• Expanded key account base by identifying and cultivating new business opportunities.
• Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.

⦁ Ensure a best-in-class customer experience through compelling category assortment.
⦁ Drive category growth by expanding assortment, maintaining price leadership, fostering key partnerships, ensuring timely product launches, and monetizing the category effectively.
⦁ Identify, negotiate, and onboard partners/sellers that enhance the overall category offering.
⦁ Manage key partnerships to ensure continuous growth by addressing listing gaps, price disparities against offline/online competition, and maintaining healthy inventory levels.
⦁ Plan and manage inventory to ensure the availability of top products and brands at all times.
⦁ Build alternative revenue streams through multiple avenues, including onsite brand marketing, brand advertisements, innovative digital campaigns, and co-marketing campaigns.
⦁ Establish and maintain strong collaborative working relationships with internal and external business partners to drive the best shopping experience.
⦁ Conduct competitive analysis and benchmarking to stay ahead in the market.
⦁ Provide weekly reports and key updates to management regarding seller statuses.
⦁ Conduct root cause analyses to identify solutions for any instances of poor store performance.

• Negotiated contract terms with clients, securing favorable agreements for both parties.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.

⦁ Purchase the highest quality merchandise at the lowest possible price.

⦁ Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, distribution capabilities, and the supplier's reputation and history.

⦁ Product creation, pricing, allocation & distribution.

⦁ Monitor changes affecting supply and demand, tracking market conditions, price trends etc.

⦁ Creating pre-season demand plans and purchase orders.

• Analyzed and reviewed reorder report recommendations for daily and weekly replenishment, making recommendations on product offerings based on consumer data.
• Built long-term supplier relationships with vendors to establish quality and competitive pricing

⦁ Purchase the highest quality merchandise at the lowest possible price.
⦁ Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, distribution capabilities, and the supplier's reputation and history.
⦁ Product creation, pricing, allocation & distribution.
⦁ Monitor changes affecting supply and demand, tracking market conditions, price trends etc.

• Operated cash register and accurately processed payments, returns, and exchanges
• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
• Processed cash, check, and credit cards for customer purchases.
• Ensured all financial transactions were accurately recorded and reconciled