RASHEED ALMUJALLI
Riyadh,Saudi Arabia
Summary
Results-driven professional specializing in Agile and Scrum methodologies with a strong background in product management. Proven leadership and teamwork skills enhance business development and drive continuous process improvement. Expertise in creative and critical thinking, conflict management, and problem solving leads to innovative solutions that boost organizational performance. Focused on leveraging core competencies to achieve strategic goals and foster collaboration in dynamic environments.
Overview
20
20
years of professional experience
1
1
Certification
Work history
Director of Business Analysis
Ministry of Tourism
Riyadh
05.2023 - Current
- Facilitated establishment of team structure and roles, ensuring effective hiring and onboarding of Analysts.
- Managed team activities to optimize productivity and resource allocation.
- Reviewed new demands with the team to assess impact on workload.
- Oversaw performance management by setting objectives, metrics, and conducting reviews.
- Established standards for Business Analysis, including methodologies and tools.
- Identified and developed new business opportunities to drive growth.
- Cultivated relationships with customers, suppliers, and partners to enhance collaboration.
- Recommended new services based on market analysis and client feedback.
Director of Business Development
Purity Company
Riyadh
07.2022 - 05.2023
- Identified and developed new business opportunities to drive growth.
- Established relationships with customers, suppliers, distributors, partners, and vendors.
- Recommended new services based on market analysis and customer feedback.
- Presented marketing opportunities and contributed to marketing strategy development.
- Reviewed business case documents to ensure feasibility and alignment with objectives.
Director of Business Analysis
Zatca
Riyadh
07.2019 - 05.2022
- Facilitated establishment of team structure and roles, overseeing hiring and onboarding of Analysts.
- Managed team activities to ensure alignment with objectives.
- Reviewed new change requests with the team for effective implementation.
- Set performance metrics, standards, and objectives, conducting regular performance reviews.
- Established standards for Business Analysis, including methodologies, metrics, requirements, and tools.
- Identified and developed new business opportunities to drive growth.
- Built relationships with customers, suppliers, distributors, partners, and vendors to enhance collaboration.
- Recommended new services to expand the company’s offerings.
Business Analysis Consultant
Elm Company
Riyadh
02.2017 - 07.2019
- Led team activities to enhance collaboration and efficiency.
- Identified opportunities for process improvements, reducing costs and increasing productivity.
- Facilitated information gathering sessions to ensure comprehensive data collection.
- Validated requirements with stakeholders, managing updates and preparing documentation.
- Developed a robust business case to support strategic initiatives.
- Cultivated relationships with customers to drive satisfaction and loyalty.
- Identified and pursued new business opportunities to expand market presence.
Senior Business Analyst
Ministry of Education
Riyadh
09.2016 - 12.2016
- Analysed stakeholder requirements to gain insights into business perspectives.
- Prepared comprehensive business requirements documentation for Development Team presentation.
- Evaluated change requirements impacts and recommended viable alternatives.
- Contributed to identifying continuous improvement opportunities in business processes, sharing findings with stakeholders.
Senior Business Analyst
Saudi Arabia Cultural Mission
Fairfax, United States
09.2011 - 09.2016
- Collected and analysed end-user requirements, producing a comprehensive business requirements document for Development Team.
- Conducted problem analysis, evaluated change requirements, and presented viable options.
- Identified opportunities for business process improvement to enhance operational efficiency.
- Developed a robust business case to support strategic initiatives.
Business Analyst
Ministry of Higher Education
Riyadh
03.2010 - 08.2011
- Assessed stakeholder requirements to enhance understanding of business perspectives.
- Prepared and reviewed business requirements documentation in collaboration with Development Team.
- Analyzed problems to propose effective solutions.
- Evaluated impacts of change requirements, presenting multiple options for implementation.
Customer Service Representative
STC
Riyadh
04.2008 - 02.2010
- Delivered exceptional customer service by addressing inquiries and resolving complaints effectively.
- Assisted team in implementing improvements to streamline service processes and enhance customer satisfaction.
- Cultivated strong relationships with customers through attentive listening and personalized assistance.
- Managed a high volume of customer interactions across multiple communication channels with professionalism.
Sales Representative
STC
Riyadh
12.2005 - 03.2008
- Cultivated strong relationships with clients to understand their needs and provide tailored solutions.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
Education
Bachelor of Science - Information Systems
King Saud University
Riyadh, Saudi ArabiaMaster of Science - Information Technology
Hood College
Frederick, United StatesBachelor of Engineering Technology - Telecommunications
College of Telecom and Information
Riyadh, Saudi ArabiaSkills
- Agile and Scrum
- SQL and XML
- Problem solving
- Creative and critical thinking
- Conflict management
- Emotional Intelligence
- Continuous Process Improvement
- Teamwork
- Leadership
- Products Management
- Business Development
Certification
- Project Management Professional (PMP)
- Professional in Business Analysis (PMI-PBA)
- Master Certificate in Business Analysis, The George Washington University, USA
- Agile Project Management
- Information Technology Infrastructure Library (ITIL)
- Cybersecurity
Custom
- Business Process Modeling
- Applied Business Architecture
- Defining Business Needs and Solution Scope
- Developing Use Cases Requirements
- Testing Techniques, Tracing & Validating Requirements
- Fundamentals of Business Analysis
- Eliciting and Managing Requirements
- Value Oriented
- Database Administrator
- Care of Customer Service
- Communication and Teamwork
- Planning + Problem Analysis and Solving
- Document Analysis and Management
- Change Management
- Data Visualization with Power BI certificate
- Breakthrough Innovation
- Emotional Intelligence
Timeline
Director of Business Analysis
Ministry of Tourism
05.2023 - Current
Director of Business Development
Purity Company
07.2022 - 05.2023
Director of Business Analysis
Zatca
07.2019 - 05.2022
Business Analysis Consultant
Elm Company
02.2017 - 07.2019
Senior Business Analyst
Ministry of Education
09.2016 - 12.2016
Senior Business Analyst
Saudi Arabia Cultural Mission
09.2011 - 09.2016
Business Analyst
Ministry of Higher Education
03.2010 - 08.2011
Customer Service Representative
STC
04.2008 - 02.2010
Sales Representative
STC
12.2005 - 03.2008
Bachelor of Science - Information Systems
King Saud University
Master of Science - Information Technology
Hood College
Bachelor of Engineering Technology - Telecommunications
College of Telecom and Information
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