Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Support Worker
Lighthouse Disability
03.2017 - Current
Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
Educated young people about strategies for driving discussions and promoting social changes.
Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Planned and hosted on- and off-campus community service activities.
Promoted mental health awareness within the community through educational workshops and presentations at local events.
Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
Coordinated volunteer efforts for community events, building strong connections among residents while increasing program visibility.
Facilitated group sessions focused on skill-building activities, promoting social engagement and personal growth among participants.
Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
Helped clients navigate social services system and access needed resources.
Care Worker
EDMEN Staff Solutions
02.2016 - 03.2017
Ran errands for patients, did shopping, and picked up other necessities.
Administered medications in accordance with doctor's instructions.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Researched and recommended community resources to meet clients' needs.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Assisted patients with daily living activities, promoting independence and quality of life.
Built strong relationships with clients to deliver emotional support and companionship.
Support Worker
Community Support Inc
11.2015 - 03.2016
Promoted community integration by providing extensive physical, emotional and social support.
Facilitated psychoeducational classes to help clients develop life skills.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Administered assessments to identify clients' needs and establish treatment plans.
Contributed to the development of agency policies and procedures aimed at improving overall service delivery standards for all clients served.
Education
Certificate IV in Training & Assessment - Community Services
Auctus Training & Education
Adelaide, SA
02.2021
Certificate IV in Disability - Community Services
Job Training Institute
Adelaide, SA
11.2015
Skills
Disability Awareness
Recreational Activities
Human Resources
Educational Guidance
Health Promotion
Transportation Assistance
Clerical Support
Documentation proficiency
Staff education and training
Budgeting and finance
Emotional awareness
Individualized support
Behavioral support
Certification
March 2024- Infection Control for Disability Support Workers
February 2024- CPR
November 2023- Assist with MedicationRDNS
March 2021- First Aid
June 2023-Mate To Manager
June 2023- Manual Handling
December 2023- National Crime Check
April-2021-NDIS Worker Check
April-2021-Working With Children Check
September 2019- NDIS Worker Orientation Module
Timeline
Community Support Worker
Lighthouse Disability
03.2017 - Current
Care Worker
EDMEN Staff Solutions
02.2016 - 03.2017
Support Worker
Community Support Inc
11.2015 - 03.2016
Certificate IV in Training & Assessment - Community Services
Auctus Training & Education
Certificate IV in Disability - Community Services
Job Training Institute
March 2024- Infection Control for Disability Support Workers
February 2024- CPR
November 2023- Assist with MedicationRDNS
March 2021- First Aid
June 2023-Mate To Manager
June 2023- Manual Handling
December 2023- National Crime Check
April-2021-NDIS Worker Check
April-2021-Working With Children Check
September 2019- NDIS Worker Orientation Module
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