RAWAN AL-QAHTANI
Summary
Experienced manager seeking a leadership position where I can meet and improve my competencies, capabilities, skills, education and 10+ years of experience. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
Overview
9
9
years of professional experience
Work History
PMO office (project Excellence)
Solutions by STC
- Develop internal processes, processes guidelines and monitor compliance
- Quality assurance
- Projects Governance: monitoring, tracking and improving projects lifecycle, supporting to increase control levels
- Risk management
- Interface with different internal functions within STCS to facilitate projects delivery and internal business requirements
- Support in development and tracking of performance indicators for projects delivery and project control and support functions
- Identify areas of improvement to enhance project quality and delivery and drive enhancement initiatives
- Assure adherence to business processes to ensure efficiency and effective delivery balancing between agility and control in projects delivery
MANAGER
Solutions by STC
12.2019 - Current
- Lead project management teams and ensure all projects are delivered on time within the stipulated scope and budget
- Resources availability and allocation
- Lead the initiation and planning and implementation of project and ensure technical feasibility
- Develop detailed plan to monitor and track projects progress
- Measure project performance using appropriate project management tools
- Coordinate with internal and external parties for the flawless execution of projects
- Manage relationships between clients and stakeholders
- Perform risk management analysis to reduce project risks
- Create and maintain a comprehensive project documentation
- Resolve conflict between projects and align the work done by junior project managers and their teams.
SENIOR BUSINESS ANALYST
National Guard Hospital (NGHA)
05.2016 - 11.2019
- Creating a detailed business analysis, outlining problems, opportunities and solutions for a business
- Defining business requirements and reporting
- Conducting E-Surveys for the purpose of evaluating the success of a specific program, promoting and distributing, data analysis and results reports generated
- Managing requirements: determines projects’ requirements by gathering, reviewing and analyzing data requirements
- System Administrator of various systems, managing accounts, monitoring, tracking, following up, generating reports and DPPs
- Periodically gather analytics related to IT services performance
- Coordinates and guide-through the IT users with the changes on the IT services and IT product
- Conduct sessions for new NGHA staff to become aware of the IT services and products.
IT SYSTEM ANALYST
Saudi Investment Bank (SAIB)
11.2014 - 04.2016
- Managed stability of core bank systems, office automation, ATMs & POS
- Manage UAT of enhanced systems and report technical issues
- Regularly test and troubleshooting
- Cooperate in produce new and improvement of existing systems
- Prepare project feasibility and analysis studies to better enhancement of systems
- Evaluating, examine procedures and processes
- Initiated and managed the ITIL functions of incident management and problem management
- Managed SLAs with the vendors and took corrective actions when required
- Maintain delivery of KPI's measurement to assure meet service targets
- Assist in developing, researching, compiling and analyzing supporting data.
Education
Master of Business Administration -
Saudi Electronic University
01.2022
Bachelor of Information Science -
King Saud University
01.2013
Skills
- Project Management
- Project Excellence
- Business Analysis
- Governance and Quality
- Communication Skills
- Time Management
- Leadership
- Adaptability
- Self-motivation
Timeline
MANAGER
Solutions by STC
12.2019 - Current
SENIOR BUSINESS ANALYST
National Guard Hospital (NGHA)
05.2016 - 11.2019
IT SYSTEM ANALYST
Saudi Investment Bank (SAIB)
11.2014 - 04.2016
PMO office (project Excellence)
Solutions by STC
Master of Business Administration -
Saudi Electronic University
Bachelor of Information Science -
King Saud University
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