Rawan ALSUBHI
Saudi Arabia
Summary
Versatile IT & Business Solutions Specialist with 6 years of hands-on experience spanning enterprise system implementation (Oracle Cloud), business process optimization, and technical support. Skilled in workflow automation, data reporting, and stakeholder management. Adept at driving process improvements, supporting end-users, and delivering practical technical solutions to complex business challenges.
Overview
1
1
Certification
6
6
years of professional experience
Work history
ERP Senior Programmer Analyst
NGHA
2024.05 - Current
- Integrated Customs Management processes within Oracle ERP to ensure full compliance with international trade regulations, duty calculations, and smooth clearance workflows.
- Automated customs documentation tracking and import/export compliance processes to minimize shipment delays and reduce operational costs.
- Supported Oracle HR (HCM) cross-functional setups, aligning organizational structures, user roles, and approval limits with ERP security and governance policies.
- Bridged functional gaps between Supply Chain, HR, and Finance teams to deliver unified business solutions and enhance overall cross-departmental data accuracy.
ERP Programmer Analyst
NGHA
2021.04 - 2024.05
- Implemented and configured Oracle SCM modules (Procurement & Inventory) to streamline supply chain workflows, optimize inventory levels, and enhance operational efficiency.
- Managed end-to-end Procurement processes in Oracle ERP, including Purchase Orders (POs), Supplier Management, RFQs, and automated approval hierarchies.
- Optimized Inventory Management by structuring item masters, tracking stock movements, and maintaining precise inventory accuracy across multi-site warehouses.
Specialist, IT application management
Jamjoom Medical industry
Jeddah
2020.06 - 2021.04
- Data setup (e.g., creating new customers or suppliers).
- Record basic transactions under supervision (e.g., creating a simple invoice or purchase order).
- Report Generation and Analysis: Run standard reports and understand the information presented.
- Practice filtering and sorting data within reports.
- IT technical support
- Export report data to different formats (e.g., Excel).
- Understanding Basic Configurations: Review existing setup data for a specific module (e.g., payment terms, currency codes).
- Learn the purpose of key configuration options under guidance.
- Assist in documenting existing configurations.
Education
Bachelor of Science (B.S.) - Information Technology
King Abdulaziz University
Skills
- Business Process Re-engineering & Optimization
- Stakeholder Management & Cross-Functional Leadership
- Problem-Solving & Strategic Decision
- Adaptability & Change Management
- Oracle Cloud / ERP Ecosystem
- Data Warehousing & ETL/ELT Pipelines
- Data Quality & Governance
- Business Intelligence (BI) & Executive Reporting
- Data Visualization
- Reporting & Performance Metrics
- IT Technical Support & Troubleshooting
Certification
- ITIL V4 Foundation
- Certified Scrum Master
- SAP Predictive Analyst
Timeline
ERP Senior Programmer Analyst
NGHA
2024.05 - Current
ERP Programmer Analyst
NGHA
2021.04 - 2024.05
Specialist, IT application management
Jamjoom Medical industry
2020.06 - 2021.04
Bachelor of Science (B.S.) - Information Technology
King Abdulaziz University