Summary
Overview
Work history
Education
Skills
Languages
Additional Information
Certification
Affiliations
Timeline
Generic
Rawan Hashim -SAUDI

Rawan Hashim -SAUDI

Makkah,Saudi Arabia

Summary

Skilled professional with advanced computer proficiency and a touch typing speed of 41 WPM. Strong interpersonal abilities enhance performance in high-pressure environments. Proven leadership in proposing innovative solutions and managing diverse tasks. Exceptional communication and organizational skills drive timely project delivery and efficient schedule management.

Overview

4
4
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

HR Operations Manager

Abdul Razzaq Al Kutbi Company
Makkah, Mecca Region
06.2024 - Current
  • Addressing wage disputes, performance mismanagement, and employee turnover.
  • Recruiting and training new employees and updating company policies while complying with all business activities.
  • Conducting workforce planning and performance measurement to meet company needs.
  • Creating employee promotion plans and paths and providing strategic direction to the HR team.
  • Developing reward and incentive programs to enhance employee performance while monitoring regulatory changes and evolving standards to maintain operational compliance.


Human Resources Specialist

Dr.Sulaiman Alhabib Hospital
Jeddah, Suadi Arabia- Jeddah
03.2024 - 05.2024
  • Handle daily reporting regarding doctors and nurses about their area of residence, ensuring all relevant needs are met and providing data-driven insights to senior leaders.
  • Work with senior management and human resources management to take data on doctors and nurses and analyze their data to determine benefits.
  • Dealing daily with official emails, where many emails are received and sent to senior management, and communicating with senior leadership to resolve employee matters.
  • Establish formal contracts linking hotels to the hospital to accommodate qualified employees.
  • Transfer all official contract invoices to the memo system.
  • Use Oracle system in all official transactions while supporting advanced Office programs such as Outlook, Excel and Access.
    Arranging appointments for senior leaders to conduct formal job interviews.
  • Working to solve daily problems and disputes related to human resources, dealing by following company procedures, solving them in a professional manner, and proposing smart solutions to them.
  • Arranging and organizing travel times for human resources on a daily basis and ensuring that they are sufficient to cover the work pressure.
  • Making reservations for human resources, whether for trips or accommodation, providing transportation for them, and ensuring customer satisfaction.
  • Making many phone calls daily to solve problems, receive complaints, and ensure the safety and satisfaction of employees.
    Arranging personal interviews to learn about the candidates’ skills and personalities in order to choose the most suitable.
  • Assisting in educating and training new employees to qualify them to work with the required professionalism.
  • Providing expert HR advice to executives to address obstacles such as conflict resolution and poor performance management.
  • Collaborate with the entire Human Resources Department to obtain, discuss and employ human resources information in the appropriate practical manner.

Accommodation Specialist, Seasonal Work

South East Asia Company
Makkah, Saudi Arabia
05.2023 - 08.2023
  • Dealing daily with approximately 400 pilgrims to serve them in a
    manner befitting the organization.
  • Support business leaders in setting productivity and performance goals.
  • Directing work teams to meet the service and regulatory requirements for pilgrims.
  • Deliver emerging technological developments by building internal and external relationships to enhance business growth.
  • Keep teams informed of industry developments to stay ahead of
    competitors.
  • Format planning and reporting by improving data collection and
    recording processes.
  • Collaborate with partners to deliver high-quality services within goals, time frames, and budgets.

PR-Public Relations Manager

EpicEd company
Makkah, Saudi Arabia
08.2021 - 08.2022
  • Effective B2B and B2C communication in dealing with customers and companies, and the result at the end of the year is an increase in net profit of 10% over the previous year.
  • Sending more than 50 messages via commercial e-mail to companies, institutions, and offices to prepare consumer business contracts daily.
  • Building relationships with workers in the same field outside the country to maintain the industry.
  • Use the company's social media channels to achieve maximum reach, including Snapchat, WhatsApp, Facebook, Instagram, and others.
  • Drive continuous improvement by training customer representatives on how to handle customer inquiries.
  • Consult with managers to identify trends and adapt public relations.
    Strategies that are strategically aligned with the company's goals.

Education

Master of Business Administration - MBA

Alfaisal University
09.2021 - 09.2023

Diploma - Office Administration General

Conestoga
09.2017 - 08.2018

Diploma - Small Business Ventures

Conestoga
09.2014 - 04.2015

Diploma - General Arts and Science

Conestoga
08.2011 - 08.2012

Bachelor's degree - Nutrition Science

Umm Al-Qura University (UQU)
09.2005 - 01.2009

Skills

  • Computer Skills: Ability to touch type in English (WPM: 41)
  • Interpersonal skills: The ability to work under time and environmental pressures
  • Leadership skills: The ability to propose new ideas and tasks
  • Communication skills: The ability to use different forms and methods of communication
  • Organizational skills: Managing schedule and delivering tasks on time

Languages

English
Fluent
Arabic
Fluent
French
Elementary

Additional Information

Professional in using all Microsoft Office programs in advanced

Certification

  • A course of Project Management Fundamentals on January 20, 2024,
    was approved by the Tourism Pioneers Program of the Ministry of Tourism.
  • A course of Business Management Essentials on January 22, 2024, was approved by the Tourism Pioneers Program of the Ministry of Tourism.
  • A course of The Power of Leadership in HR Management on January 22, 2024, was approved by the Tourism Pioneers Program of the Ministry of Tourism.
  • A course of Occupational Health and Safety Ensuring Workplace Well-Being on January 24, 2024, was approved by the Tourism Pioneers Program of the Ministry of Tourism.
  • A course of The Management of The Change in Communication Manners on January 24, 2024, was approved by the Tourism Pioneers Program of the Ministry of Tourism.
  • A development course in Technical Analysis of Financial Markets in August 2023 was approved by Alfaisal University.
  • Secretarial and Office Management course on 13 June 2021 approved by Technical and Vocational Training Corporation.
  • Cyber Security course on 16 June 2021 approved by Technical and Vocational Training Corporation.
  • A development course in Human Resources Management Skills in October 2018 was approved by the Technical and Vocational Training Corporation.
  • A developmental course in Project Management in October 2018 was approved by the Technical and Vocational Training Corporation.

Affiliations

  • One of my favorite hobbies is decorating and organizing parties. I have supervised the organization of private parties for VIPs, in addition to writing stories, as I am a novelist.

Timeline

HR Operations Manager

Abdul Razzaq Al Kutbi Company
06.2024 - Current

Human Resources Specialist

Dr.Sulaiman Alhabib Hospital
03.2024 - 05.2024

Accommodation Specialist, Seasonal Work

South East Asia Company
05.2023 - 08.2023

Master of Business Administration - MBA

Alfaisal University
09.2021 - 09.2023

PR-Public Relations Manager

EpicEd company
08.2021 - 08.2022

Diploma - Office Administration General

Conestoga
09.2017 - 08.2018

Diploma - Small Business Ventures

Conestoga
09.2014 - 04.2015

Diploma - General Arts and Science

Conestoga
08.2011 - 08.2012

Bachelor's degree - Nutrition Science

Umm Al-Qura University (UQU)
09.2005 - 01.2009

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Rawan Hashim -SAUDI