Rawan Afandi
Riyadh,Saudi Arabia
Summary
Detail-oriented Case Manager with strong communicational skills. Excellent in solving problems and improving customer satisfaction. Participated in multiple projects, fast learner, approachable, trainer and group leader.
Overview
8
8
years of professional experience
Work History
Case Manager
Sultan bin Abdulaziz Humanitarian City
05.2017 - Current
- Review reports and provide medical coding.
- Organize case conferences, and meetings.
- Collaborate with surgeons, doctors, and clients to align proper procedures.
- Admit patients and manage operation rooms schedule.
- Ensure smooth services are provided to patients.
- Chart reviews and clinical reviewer.
- Create and deliver engaging workshops with customized visual presentations.
Physiotherapist
Discable Children Associasion
09.2016 - 04.2017
- Deliver treatment tailored to patient’s needs.
- Collaborate with companies for sponsorship and event support.
- Skilled in requesting custom made equipment.
Event Assistant
4events
01.2014 - 01.2016
- Handled attendance registrations, obtaining and storing necessary information.
- Proactively gained customer attention and interest at events, increasing sales of some companies/vendors.
Education
Bachelor of Science - Physical Therapy
Princess Norah University
Riyadh, Saudi Arabia.01.2015
Skills
- Teamwork
- Leadership skills
- Customer service
- Communications skills
- Analytical and observational skills
- Interpersonal skills
Languages
Arabic
Native language
English
Advanced
C1
Activity work
- Organized would international day for people with disabilities 2022.
- Team leader in Ergonomics and Accessibility in contracting with Roshn Riyadh 2023.
- Speaker and mentor in multiple courses 2022 - 2023.
Certification
- PMP certificate in attendance, 2023 – Riyadh.
- Basic concept of research, 2023 Riyadh, Saudi Arabia
- KPI, 2022- Riyadh.
- Marketing and Communication, International Business Management School - 2022 Berlin, Germany.
- Design Thinking Diploma, International Business Management School - 2022 Berlin, Germany.
- Dry Needling Practitioner level I & II - 2022 Riyadh, Saudi Arabia
- Dry Cupping Therapy course, 2021 physio shop - Riyadh
- Fascial Manipulation Diploma level I - Stecco Method, By Luca Cossarini Doctor - 2019 Riyadh, Italy
- Kineso Taping Concept I, 2018 SBAHC - Riyadh
Timeline
Case Manager
Sultan bin Abdulaziz Humanitarian City
05.2017 - Current
Physiotherapist
Discable Children Associasion
09.2016 - 04.2017
Event Assistant
4events
01.2014 - 01.2016
- PMP certificate in attendance, 2023 – Riyadh.
- Basic concept of research, 2023 Riyadh, Saudi Arabia
- KPI, 2022- Riyadh.
- Marketing and Communication, International Business Management School - 2022 Berlin, Germany.
- Design Thinking Diploma, International Business Management School - 2022 Berlin, Germany.
- Dry Needling Practitioner level I & II - 2022 Riyadh, Saudi Arabia
- Dry Cupping Therapy course, 2021 physio shop - Riyadh
- Fascial Manipulation Diploma level I - Stecco Method, By Luca Cossarini Doctor - 2019 Riyadh, Italy
- Kineso Taping Concept I, 2018 SBAHC - Riyadh
Bachelor of Science - Physical Therapy
Princess Norah University
Similar Profiles
DANA BIA DAWANADANA BIA DAWANA
Staff Nurse I at Sultan Bin Abdulaziz Humanitarian CityStaff Nurse I at Sultan Bin Abdulaziz Humanitarian City
Reim SalimReim Salim
Pharmacist at Sultan Bin Abdulaziz Humanitarian CityPharmacist at Sultan Bin Abdulaziz Humanitarian City
SAMOUAL SULIMAN ALI MOHAMEDSAMOUAL SULIMAN ALI MOHAMED
Resident at Sultan Bin Abdulaziz Humanitarian CityResident at Sultan Bin Abdulaziz Humanitarian City