Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Timeline
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RAYAH ALSHIHABI

Riyadh,Saudi Arabia

Summary

Strategic and detail-oriented professional with a passion for structured execution and adaptive innovation. Adept in both Waterfall and Agile methodologies, balancing predictability with flexibility to drive efficient project lifecycles. Committed to transforming ideas into impactful outcomes through collaborative problem-solving and iterative refinement.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Business Technology Specialist

Riyad Bank
Riyadh, Riyadh Region
02.2025 - Current
  • Collaborated in daily quality assurance meetings to drive continuous improvement.
  • Investigated and diagnosed customer's technical and product queries.
  • Facilitated successful digital transformations initiating tech-based business models.
  • Coordinated vendor relationships ensuring timely delivery of services and products.

Business technology developer

Riyad Bank
04.2023 - 01.2025
  • Analysed business requirements to optimize decision-making processes and translated them into effective technical solutions.
  • Provided testing and systems administration support as required by multi-disciplinary teams.
  • Provided IT support for retail banking operations, ensuring seamless service delivery and resolving technical issues promptly.

Fursan Al-Riyad Tech Program trainee

Riyad Bank
08.2022 - 03.2023
  • Applied agile methodology in project management for efficient workflow.
  • Engaged in intensive training program focusing on banking principles and soft skills enhancement.
  • Utilized various testing tools to improve software quality.

Computer teacher

Dar Alrowad School
09.2021 - 05.2022
  • Improved students' computer literacy by delivering engaging lessons on basic and advanced computing concepts.
  • Fostered a positive learning atmosphere by creating interactive classroom activities.

Internship Trainee

Ministry of Communication and Information Technology
06.2020 - 08.2020
  • Participated on comprehensive summer training program focused on data science and AI model preparation.
  • Gained proficiency in data processing, cleaning and visualization using Python libraries.

Education

Bachelor of Science - Computer Science

King Abdulaziz University
Jeddah, Mecca Region
09.2016 - 05.2021

Skills

  • Analytical and problem-solving skills
  • Collaboration and teamwork
  • Critical Thinking
  • Conflict Resolution
  • Agile project management
  • Technical proficiency in Microsoft Office Suite, Project, Visio, Jira, and Confluence
  • Test automation frameworks: SoapUI and Selenium
  • Mobile application development with Android Studio
  • Programming languages: Java, Python, and XML

Certification

ITIL® Foundation Certificate in IT Service Management
Issuing Organization: PeopleCert
Date Earned: November 2024


Accomplishments

    Exceptional Performance Award – 2024

    Received from the CEO of Riyad Bank for outstanding contribution and excellence in performance.

    Excellence Award – 2017, 2018, 2020, 2021

    Awarded by King Abdulaziz University for exceptional academic achievement across multiple years.

Timeline

Business Technology Specialist

Riyad Bank
02.2025 - Current

Business technology developer

Riyad Bank
04.2023 - 01.2025

Fursan Al-Riyad Tech Program trainee

Riyad Bank
08.2022 - 03.2023

Computer teacher

Dar Alrowad School
09.2021 - 05.2022

Internship Trainee

Ministry of Communication and Information Technology
06.2020 - 08.2020

Bachelor of Science - Computer Science

King Abdulaziz University
09.2016 - 05.2021

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RAYAH ALSHIHABI