Versatile and dedicated professional with over 7 years of hands-on experience across retail, factory, cleaning, and customer service roles. Known for being reliable, adaptable, and highly organised, with a positive attitude and strong communication skills. Passionate about delivering excellent service, working as part of a team, and contributing to dynamic, fast-paced environments. Eager to bring a wide range of skills to a new opportunity.
Overview
9
9
years of professional experience
Work History
School Cleaner
Waldorf School
02.2022 - Current
Maintained cleanliness of bathrooms by washing down and properly sanitizing walls, floors and toilets.
Daily cleaning including mopping, vacuuming, disinfecting and replenishing
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting rubbish.
Supervised supplies in inventory and submitted reorder requests.
Factory Assistant
Udder Delights Cheese Factory
02.2022 - 05.2023
Worked independently and in a team, maintaining a safe, clean, and hygienic environment
Completed a variety of tasks daily such as wrapping, tubbing, cutting, labelling, bagging, and sealing cheese
Operated and supported wrapping, labelling and sealing machinery in a safe and efficient manner
Weighed products accurately and applied the correct labels with product information, expiration dates, and batch numbers
Substantial experience with pallet jack operation, loading and handling
Independently completed required paperwork for product data
Assisted in quality assurance by examining products to make sure they are kept in a high standard
Adhering to food safety regulations and workplace safety guidelines to prevent contamination and accidents
Retail Assistant (Christmas Casual)
Appleyard's Homewares
12.2021 - 12.2021
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Greeted customers, helped locate merchandise, and suggested suitable options.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Used POS system to process sales, returns, online orders, and gift card activations.
Assisted customers with prompt and polite support in-person and via telephone.
Provided a high quality gift wrapping service
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Provided exceptional services and pleasant shopping experiences to retail customers.
Retail Assistant
Monsoonal Blues
07.2021 - 11.2021
Used POS system to process sales, returns, online orders, and gift card activations.
Greeted customers, helped locate merchandise, and suggested suitable options.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Used in-store system to locate inventory and place special orders for customers.
Prioritized helping customers over completing other routine tasks in store.
Developed strong rapport with customers and created positive impression of business.
Dental Assistant
Neni's Mid North Dental Centre
01.2021 - 06.2021
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Recorded patients’ health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Sanitised trays, instruments, and surfaces for clean dental office setting and patient safety.
Cleaned and sanitised dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Prepared patient x-rays and images for dentist review.
Monitored patient comfort and safety during dental procedures.
Scheduled and confirmed patient appointments.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Retail Assistant
Big W
09.2019 - 10.2020
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Assisted customers with prompt and polite support in-person and via telephone.
Worked with loss prevention in monitoring shopper behaviour.
Created inviting environment for customers by maintaining store organization and cleanliness.
Prioritized helping customers over completing other routine tasks in store.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Provided exceptional services and pleasant shopping experiences to retail customers.
Domestic Cleaner
Self-employed
03.2016 - 07.2017
Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
Adhered to professional house cleaning checklist.
Maintained clean and comfortable environments in homes by vacuuming, cleaning windows, and dusting.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Disposed of rubbish and recyclables each day to avoid waste buildup.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Followed OH&S procedures when working with dangerous chemicals, heavy lifting and toxic substances
Admissions Director, Preschool to Grade 8 at Waldorf School of the PeninsulaAdmissions Director, Preschool to Grade 8 at Waldorf School of the Peninsula