Rayan Abdullah Alshehri
Jeddah,Saudi Arabia
Summary
Results-driven Human Resources professional with strong expertise in Administration and Customer Service. Utilises advanced computer skills and Microsoft Office to improve operational efficiency. Demonstrates effective communication, problem-solving, and time management to facilitate collaboration in high-pressure environments, contributing to organisational success and a positive workplace culture.
Overview
2
2
Languages
10
10
years of professional experience
Work history
Head of pest control team
Ahmed Sulaiman Al-Fahad & Sons Company
2022.08 - 2025.08
- - Conduct pest control inspections and treatments.
- - Follow safety and environmental standards.
- - Communicate with clients and provide service advice.
Call Center Agent
Contact Centers Company
2021.12 - 2022.07
- - Answered customer inquiries and resolved complaints.
- - Provided professional customer service and support.
- - Recorded call details and maintained service reports.
HR Clerk (Personnel Affairs)
Al-Assaf Trading & Contracting Company
2015.04 - 2020.01
- - Supported recruitment and onboarding processes to ensure smooth integration of new hires.
- - Managed HR databases and administrative records to ensure data accuracy and compliance.
- - Managed employee records and HR documentation.
- - Facilitated communication between employees and management to promote a positive work environment.
Education
Bachelor of Science - Health Services Administration
King Abdulaziz University
Jeddah, Saudi ArabiaSkills
Pest control techniques
- Customer Service
- Communication Skills
- Time Management
- Ability to Work Under Pressure
- Teamwork
- Problem Solving
- Microsoft Office
- Computer and Internet Skills
- Human Resources Administration
Languages
Arabic: Native
English
Timeline
Head of pest control team
Ahmed Sulaiman Al-Fahad & Sons Company
2022.08 - 2025.08
Call Center Agent
Contact Centers Company
2021.12 - 2022.07
HR Clerk (Personnel Affairs)
Al-Assaf Trading & Contracting Company
2015.04 - 2020.01
Bachelor of Science - Health Services Administration
King Abdulaziz University