Rayan AbuAzmah
Medina,Saudi Arabia
Summary
Knowledgeable systems administrator with expert technical knowledge over 10 years, attention to detail and planning abilities. Diligent about following through on issues and resolving concerns for optimum system operations.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work history
Aviation Systems Admin
AVITO
Medina
2023.01 - Current
- Managed cloud and on-premise resource allocations, minimising wastage.
- Configured, tested and maintained network equipment.
- Managed system upgrades and migrations, achieving seamless transitions and minimal disruptions.
- Implemented software and hardware upgrades to boost system speed.
Aviation Systems Engineer
AVITO
Medina
2021.01 - 2023.01
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Assessed program functionality against user requirements and established guidelines.
- Configured, installed and upgraded databases.
- Evaluated various impacts of ICT processes on current business priorities.
IT Shift Leader
TAV-IT
Medina
2019.01 - 2021.01
- Distilled complex technical information into easily digestible instructions for end-users.
- Scanned systems, diagnosing and correcting equipment failures and performance issues.
- Installed new software for users and monitored version and patch update requirements.
- Completed investigations to check on reported errors, reproduce problems and trace faults.
IT Shift Technician
TAV-IT
Medina
2015.03 - 2019.01
- Prepared equipment for staff use, installing cables, operating systems, and software.
- Documented repairs in log book to maintain accurate records.
- Distilled complex technical information into easily digestible instructions for end-users.
- Delivered first-line hands-on technical support, achieving swift issue resolution on-site.
Education
Bachelor of Engineering - Computer Science Engineer
Yanbu University College
2010.01 - 2013.04
Skills
- Risk mitigation Servers Management (Windows & Linux/Unix )
- Data Centre Management
- Vmware and Virtualisation
- Change management Data analysis
- Apache Tomcat Solutions development
- Risk mitigation office 365 and Intune solution
- Domain Controller management Data gathering and review
- Compliance monitoring
Projects
• PAM Solution (Privileged Account Management) • Data Classification
• Intune MDM • Upgraded HR system • EDR Solution • Replaced and enhancements • Carpark system • Bitlocker Implementation
Languages
Arabic
Native
English
Fluent
Timeline
Aviation Systems Admin
AVITO
2023.01 - Current
Aviation Systems Engineer
AVITO
2021.01 - 2023.01
IT Shift Leader
TAV-IT
2019.01 - 2021.01
IT Shift Technician
TAV-IT
2015.03 - 2019.01
Bachelor of Engineering - Computer Science Engineer
Yanbu University College
2010.01 - 2013.04