RAYAN ABURASEEN
Jizan,Saudi Arabia
Summary
IT Support professional with experience in technical support, Active Directory, hardware and software troubleshooting, and network connectivity. Strong problem-solving, communication, and team leadership skills with a focus on delivering effective technical solutions.
Overview
2
2
Languages
1
1
Certification
6
6
years of post-secondary education
8
8
years of professional experience
Work history
IT Support & Telecommunications Specialist
National Center for Meteorology (NCM)
Jeddah, Mecca Region
2026.07 - 2026.08
- Managed and maintained user accounts through Active Directory.
- Provided technical support and assistance to employees and customers.
- Installed, configured, and updated software and applications.
- Set up and configured desktop computers and IT equipment.
- Performed computer maintenance and troubleshooting to identify and resolve hardware and software issues.
- Connected and configured computers to the organization's network.
- Diagnosed and resolved network connectivity and technical issues.
- Assisted users with IT-related problems and provided effective technical solutions.
Supervisor
CIVET COFFEE SHOP
2025.01 - 2026.11
- Managed daily operations to increase productivity.
- Fostered a positive work culture to boost employee morale.
- Organised team resources, resulted in improved project timelines.
- Assisted in the recruitment process for hiring quality staff members.
Barista - Digital Marketer
CIVET COFFEE
JIZAN
2023.04 - 2024.01
- Delivered exceptional service to customers for their enjoyment and comfort.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Collaborated with team members during busy periods improving workflow efficiency.
Supervisor
MOMENT LOUNGE
Jazan
2023.03 - 2023.04
- Coordinated with other supervisors to maintain consistency across shifts.
- Ensured smooth operations with regular maintenance checks.
Supervisor
NEBULA COFFEE
Jazan
2021.02 - 2021.12
- Assisted in the recruitment process for hiring quality staff members.
- Managed daily operations to increase productivity.
- Led team meetings, ensured clear communication amongst all members.
- Monitored employee attendance records for maintaining discipline within the team.
Salesperson
Perfume Market
Jazan
2019.01 - 2020.09
Education
Bachelor's - Electronic Engineering and networks
University of Jazan
2020.03 - 2026.08
Skills
IT customer supportk
Problem-solving
Communication skills
Active directory management
Team leadership
Microsoft Office Suite
Computer hardware troubleshooting
Hardware installation
System configuration
Windows server 2016 expertise
Languages
Arabic
English
Certification
National Center for Meteorology (NCM) Summer Intern
Timeline
IT Support & Telecommunications Specialist
National Center for Meteorology (NCM)
2026.07 - 2026.08
Supervisor
CIVET COFFEE SHOP
2025.01 - 2026.11
Barista - Digital Marketer
CIVET COFFEE
2023.04 - 2024.01
Supervisor
MOMENT LOUNGE
2023.03 - 2023.04
Supervisor
NEBULA COFFEE
2021.02 - 2021.12
Bachelor's - Electronic Engineering and networks
University of Jazan
2020.03 - 2026.08
Salesperson
Perfume Market
2019.01 - 2020.09