Rayan Ashoor
Jeddah,Saudi Arabia
Summary
- Results-focused individual prioritising customer satisfaction. Excellent sales ability and communication skills. Proactive, opportunistic worker, driven to continuously exceed sales targets.
- Effective and focused Sales Representative with aptitude for building and maintaining client relations. Offering 4 years of SAB experience and proven ability to exceed sales goals. Skilled in communication and personnel training.
- Hard-working senior customer relation representative with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Senior Customer Relation Representative
SAB Bank
Jeddah, Saudi Arabia
08.2013 - Current
- Responded to customer inquiries, providing information on bank accounts, policies, products, and services
- Resolved customer concerns promptly to maintain satisfaction.
- Built and maintained productive client relationships to maintain satisfaction and loyalty.
- Reviewed and verified transactions to ensure proper processing according to established quality standards
- Processed transactions, including money transfer, deposits and withdrawals and, data entry to update client files
- Maintained high volume of quality work, while insuring highest confidentiality
- Communicated effectively with customers, managers, and co-workers through a variety of channels including email, phone and through the use of various office machines.
- Increased new business through strategic networking and cold calling.
- Helped resolve client problems quickly with superior customer service.
- Proactively contacted prospective customers to increase sales.
- Achieved monthly sales and performance KPIs for improved team success.
Education
Bachelor of Environmental Design in Geomatics Department -
King Abdulaziz University
Jeddah, Saudi Arabia 04.2008 - 05.2013
Skills
- Computer skills
- Team Work
- Problem Solving
- Clarity and concision
- Continuous Learning
- Responsibility
- Integrity
- Positive attitude
- Flexibility
- Time Management
Certification
- 07/2013, Involved an English language course at the Academy of Oxford., Jeddah, Saudi Arabia
- 04/2010, Participated in "The Fifth National Geographic information system (GIS) Symposium"., Khobar, Saudi Arabia
- Participated in a seminar of Geometics department., Jeddah, Saudi Arabia
Languages
English
Advanced
Arabic
Native
Personal Information
Title: Senior Customer Services Representative
Custom
- Traveling
- Video Games
- Swimming
- Making coffee
Timeline
Senior Customer Relation Representative
SAB Bank
08.2013 - Current
Bachelor of Environmental Design in Geomatics Department -
King Abdulaziz University
04.2008 - 05.2013
Similar Profiles
SAUD ALABDULLAHSAUD ALABDULLAH
Senior Call Center Representative at SAB BankSenior Call Center Representative at SAB Bank
Abdulrahman AlsarraniAbdulrahman Alsarrani
Project Manger at SAB BankProject Manger at SAB Bank
Saad ahmad AljuraidiSaad ahmad Aljuraidi
Operations Management Department at SAUDI AWWAL BANK SABOperations Management Department at SAUDI AWWAL BANK SAB