Dynamic professional with expertise in communication and organizational skills. Proven ability to identify solutions and leverage analytical knowledge for effective problem-solving. Skilled in multitasking, facilitating group discussions, and overseeing project management.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Senior Sales Engineer
Olayan General Contracting Company (GCC)
Riyadh, Saudi Arabia
09.2024 - Current
Strategic Sales & Growth: Consistently drove customer portfolio expansion, market share growth, and new client acquisition through proactive opportunity identification and strategic sales planning.
Customer Relationship Management: Cultivated and maintained strong, lasting customer relationships, significantly enhancing satisfaction and retention through dedicated engagement and cross-functional collaboration.
Market Analysis & Reporting: Conducted in-depth market and competitor analysis to inform sales strategies and provided timely, data-driven reports to management for optimized decision-making.
Sales Engineer
Saudi Hepco LLC
Riyadh, Saudi Arabia
06.2023 - 05.2024
Proactive Customer Engagement: Conducted strategic customer visits and generated comprehensive reports to capture insights and strengthen client relationships.
Sales Operations & Quotation Management: Streamlined sales operations by efficiently reviewing purchase orders and preparing accurate, competitive quotations.
Strategic Customer Relationship Management: Cultivated and maintained robust customer relationships, fostering loyalty and identifying growth opportunities.
Sales Program Execution & Collaboration: Developed and executed sales programs based on approved orders, collaborating cross-functionally with production to ensure timely fulfillment.
Maintenance Engineer
Saudi Hepco LLC
Riyadh, Saudi Arabia
12.2022 - 05.2023
Maintenance Management & Optimization: Directed comprehensive machinery and equipment maintenance, implementing preventive schedules to ensure optimal operational readiness and extended asset lifespan, including specialized GRP pipe maintenance.
Team Leadership & Conflict Resolution: Mediated team conflicts, fostering a harmonious and productive work environment that enhanced cohesion and efficiency.
Technical Supervision & Compliance: Supervised all maintenance activities, ensuring adherence to industry standards, system integrity, and continuous operational flow.
Planning and Production Supervisor
Saudi Hepco LLC
Riyadh, Saudi Arabia
11.2021 - 11.2022
Mediated and resolved team conflicts, fostering a harmonious and productive work environment that enhanced team cohesion and operational efficiency.
Optimized production efficiency, through meticulous planning and scheduling of manufacturing operations, ensuring timely delivery and resource utilization.
Directed and oversaw all production and manufacturing lines, ensuring adherence to quality standards, safety protocols, and production targets.