Rayan Kaki
Relationship Manger
Jeddah ,02
Summary
Charismatic Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
7
7
Certifications
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Relationship Manager
Saudi Fransi Bank
Jeddah , KSA
2021.03 - Current
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Transcended requirements on consistent basis to satisfy customers.
- Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
- Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Supported end-to-end credit management process, submitted complete loan documentation and supported credit originations for credit compliance.
Event Coordinator
Al-Zahid International group
Jeddah , KSA
2012.04 - 2014.01
- Planned large-scale events such as trade shows, conferences, and meetings.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Coordinated schedules and timelines for all events.
- Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
Sales Representative
Saudi Hollandi Bank
Jeddah , KSA
2011.03 - 2012.03
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Proactively managed client correspondence and recorded all tracking and communications.
- Utilized professional sales techniques to persuasively communicate with clients.
Education
Bachelor degree - management, business administration
Al Sadat AcademyUniversity, Al-Sadat Academy University
2006.01 - 2011.01
Skills
Customer service
Problem solving strength
Customer Relations
Performance improvement
Lead prospecting
Interpersonal communication skills
Systems and software programs
Sales expertise
Additional Information
- PERSONAL PORFILE ADDITIONAL INFORMATION EDUCATION, QUALIFICATIONS & TRAINING CERTIFICATE
Certification
Costumer service professional interaction
Timeline
Relationship Manager
Saudi Fransi Bank
2021.03 - Current
Online infection control program
2020-05
Costumer service professional interaction
2020-04
E - Commerce: Supply Chain
2020-04
Mastering the Sale Process
2020-04
Leadership Essentials
2020-04
Project Cost Management
2020-04
Electronic commitment training program
2018-02
Event Coordinator
Al-Zahid International group
2012.04 - 2014.01
Sales Representative
Saudi Hollandi Bank
2011.03 - 2012.03
Bachelor degree - management, business administration
Al Sadat AcademyUniversity, Al-Sadat Academy University
2006.01 - 2011.01