Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Rayan Kaki

Relationship Manger
Jeddah ,02

Summary

Charismatic Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.

Overview

7
7
Certifications
5
5
years of post-secondary education
3
3
years of professional experience

Work History

Relationship Manager

Saudi Fransi Bank
Jeddah , KSA
03.2021 - Current
  • Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
  • Transcended requirements on consistent basis to satisfy customers.
  • Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
  • Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Supported end-to-end credit management process, submitted complete loan documentation and supported credit originations for credit compliance.

Event Coordinator

Al-Zahid International group
Jeddah , KSA
04.2012 - 01.2014
  • Planned large-scale events such as trade shows, conferences, and meetings.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Coordinated schedules and timelines for all events.
  • Streamlined event efficiencies by accurately coordinating and managing customer itineraries.

Sales Representative

Saudi Hollandi Bank
Jeddah , KSA
03.2011 - 03.2012
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Utilized professional sales techniques to persuasively communicate with clients.

Education

Bachelor degree - management, business administration

Al Sadat AcademyUniversity, Al-Sadat Academy University
01.2006 - 01.2011

Skills

Customer service

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Additional Information

  • PERSONAL PORFILE ADDITIONAL INFORMATION EDUCATION, QUALIFICATIONS & TRAINING CERTIFICATE

Certification

Costumer service professional interaction

Timeline

Relationship Manager

Saudi Fransi Bank
03.2021 - Current

Online infection control program

05-2020

Costumer service professional interaction

04-2020

E - Commerce: Supply Chain

04-2020

Mastering the Sale Process

04-2020

Leadership Essentials

04-2020

Project Cost Management

04-2020

Electronic commitment training program

02-2018

Event Coordinator

Al-Zahid International group
04.2012 - 01.2014

Sales Representative

Saudi Hollandi Bank
03.2011 - 03.2012

Bachelor degree - management, business administration

Al Sadat AcademyUniversity, Al-Sadat Academy University
01.2006 - 01.2011
Rayan KakiRelationship Manger