Rayan Namngani
Jeddah
Summary
Obtain professional skills experience in The Computer Software,Hardware & Managements Skills related fields as well as utilizing my professional skills& schooling background.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work history
IT Support Team Leader
Microland Company
Jeddah
2020.07 - Current
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Upskilled team members by planning and delivering training workshops.
- Led team to achieve KPI targets and successfully complete assigned projects.
- Led the Company projects with SNB:
A- Successfully Lead preventive Maintenance project for over than 250 Data Room.
B- Successfully Lead Revamp Project to replace more than 5K (PC ,Printers and scanners)on SNB.
Service Desk & Support
Microland Company, Saudi National Bank(SNB)
Jeddah
2017.07 - 2020.07
- Troubleshoot hardware and software issues.
- Remote Support Branch Users.
- System Monitoring.
- Send Command Center Reports.
Senior IT Help Desk and Support
Takween
Jeddah
2016.04 - 2017.06
- Hard Ware Installation.
- Software installation and troubleshooting.
- Remote Support.
- Data Center Support.
- Managing IT Asset.
Senior IT Help Desk and Support
Savola Plastic Company
Jeddah
2014.04 - 2016.04
- Hard Ware Installation.
- Software installation and troubleshooting.
- Remote Support.
- Data Center Support.
- Managing IT Asset.
ICT Assistant
Snamprogetti
Jeddah
2013.02 - 2013.11
- Hardware installation.
- Software support.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
Education
Bachelor of Information Technology -
King AbdulAziz University
Jeddah/saudi Arabia 2008.08 - 2012.08
Languages
Arabic
Native
English
Advanced
Timeline
IT Support Team Leader
Microland Company
2020.07 - Current
Service Desk & Support
Microland Company, Saudi National Bank(SNB)
2017.07 - 2020.07
Senior IT Help Desk and Support
Takween
2016.04 - 2017.06
Senior IT Help Desk and Support
Savola Plastic Company
2014.04 - 2016.04
ICT Assistant
Snamprogetti
2013.02 - 2013.11
Bachelor of Information Technology -
King AbdulAziz University
2008.08 - 2012.08