Rayan Mansour Almahbub
Summary
Solution-focused Cyber Security Analyst with incident and vulnerability analysis expertise. Monitors new and emerging technologies to innovate risk management. Proactive and adaptive to deliver targeted remedial action, maintaining best practices.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Operations coordinator
Takamol Qiwa
Riyadh, Riyadh Region
10.2024 - Current
- Coordinated daily operational activities across technical and non-technical teams
- Monitored workflows to ensure timely delivery of projects and services
- Acted as a point of contact between operations, development, and support teams
- Prepared operational reports and tracked performance metrics
- Supported process optimization and implementation of operational best practices
Technical support
Tamkeen Qiwa
Riyadh, Riyadh Region
10.2024 - Current
- Provided technical support to users and customers
- Diagnosed and resolved software and system issues
- Managed support tickets and ensured timely resolution
- Escalated complex issues to relevant technical teams
- Maintained high customer satisfaction levels
- Monitored operational workflows to ensure timely delivery of projects and services, improving overall efficiency and coordination.
Education
Diploma - Cyber security
Maz instute
Riyadh, Riyadh Region 01.2022 - 06.2024
Skills
Technical Skills:
VMware
Python scripting
Cisco Networking
VLANs
Cybersecurity Fundamentals
Incident Handling
System Troubleshooting
Professional Skills:
Problem-solving
Communication
Time Management
Customer Support
Tools:
Microsoft Word
Excel
PowerPoint
Languages
English
Intermediate (B1)
Arabic
Native
Certification
CCNA (Completed)
CCNP (In Progress)
Timeline
Operations coordinator
Takamol Qiwa
10.2024 - Current
Technical support
Tamkeen Qiwa
10.2024 - Current
Diploma - Cyber security
Maz instute
01.2022 - 06.2024