Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
10
10
years of professional experience
17
17
years of post-secondary education
Work history
Marketing specialist
RotanaSN
Jeddah, Mecca Region
12.2023 - Current
Conducted market research to inform product development and improvement
Maintained high standards of accuracy and quality in data entry and recordkeeping.
sales associate
SAEQ Digital Company
Jeddah, Mecca Region
01.2022 - 05.2023
Carried out active selling from initial customer greeting
Data entry supervisor
ELM Covid-19
Jeddah, Mecca Region
01.2021 - 04.2022
Data entry
Monitored and reviewed team performance against established targets.
Customer service representative
Saudi Ground Service
Jeddah, Mecca Region
03.2014 - 08.2017
Resolved customer complaints and issues in a professional manner
Provided effective solutions to guarantee positive outcomes
Assisted customers with inquiries using product knowledge and service expertise
Education
Bachelor Degree in Marketing - Marketing
King abdulaziz university
04.2017 - 01.2022
High School - Scientific
Al Mashreg High School
02.2001 - 01.2013
COURSES
Skills
Microsoft Office
Quick Leaner
Communication
Team Work
Flexibility
Critical thinking
Collaboration
Customer service skills
Adaptability
Conflict resolution
Leadership skills
Organisational skills
Market research
Languages
ENGLISH
Fluent
ARABIC
Native
Timeline
Marketing specialist - RotanaSN
12.2023 - Current
sales associate - SAEQ Digital Company
01.2022 - 05.2023
Data entry supervisor - ELM Covid-19
01.2021 - 04.2022
King abdulaziz university - Bachelor Degree in Marketing, Marketing
04.2017 - 01.2022
Customer service representative - Saudi Ground Service