RAYDAN AL JAWHARI
RIYADH,Saudi Arabia
Summary
Dynamic professional with expertise in operational leadership and a proven track record in staff training and development. Skilled in pre-opening project management, driving customer service excellence, and fostering business growth and brand expansion. Adept at team recruitment and onboarding, menu planning and execution, and enhancing team communication. Committed to leveraging these skills to achieve organisational success and pursue opportunities for career advancement.
Overview
8
8
years of professional experience
Work history
Restaurant Manager
Global Catering Services - Bosporus
Riyadh, Saudi Arabia
2025.04 - 2026.04
- Handled the Pre-Opening and successfully launch of the restaurant operations.
- Managed daily restaurant operations ensuring high service and quality standards.
- Led recruitment, on-boarding, and training of FOH and BOH teams.
- Oversaw inventory control, procurement, scheduling and operational reporting.
- Implemented SOPs, hygiene standards, and workflow improvements to optimize efficiency.
- Coordinating with mall management, suppliers, and corporate stakeholders for smooth operations.
- Monitored sales performance, guest satisfaction and operational KPIs to drive business growth.
Restaurant Manager
7Management X Joël Robuchon- La Creme Des Desserts
Neom - Sindallah Island, Saudi Arabia
2024.01 - 2025.04
- Collaborated with stakeholders on concept, menu, and branding for pre-opening.
- Recruited and trained the full team including FOH and BOH.
- Oversaw logistics, procurement, and setup of equipment and POS systems.
- Implemented workflows and service standards ensuring launch readiness.
- Monitored operations and led feedback-driven service improvements.
Area Manager
Smart Food Holding - Okto
Riyadh
2022.01 - 2024.01
- Handled pre-opening operations for multiple outlets across KSA.
- Led recruitment, training, and SOP implementation.
- Ensured smooth openings and operational stability post-launch.
- Managed reporting and provided strategic input to senior leadership.
Restaurant Manager
Smart Food Holding - Okto
Riyadh
2021.01 - 2022.01
- Managed daily operations and led a 20+ person team.
- Controlled inventory, costs, and enforced hygiene standards.
- Developed promotional strategies and handled customer relations.
- Analyzed performance metrics to optimize operations.
Restaurant Assistant Manager
Kampcatering - Kampai
Beirut
2018.01 - 2021.01
- Oversaw service quality, staff performance, and daily operations.
- Managed inventory, purchasing, and vendor relationships.
- Supported administrative tasks and maintained service standards.
- Handled customer concerns and operational improvements.
Education
Bachelor - Hospitality Management
La Sagesse University
Skills
- Operational Leadership
- Staff Training and Development
- Pre-opening Project Management
- Customer Service Excellence
- Business Growth and Brand Expansion
- Team Recruitment and Onboarding
- Menu Planning and Execution
- Team Communication
LANGUAGES
Spanish - Native
English - Proficient
Arabic - Proficient
Timeline
Restaurant Manager
Global Catering Services - Bosporus
2025.04 - 2026.04
Restaurant Manager
7Management X Joël Robuchon- La Creme Des Desserts
2024.01 - 2025.04
Area Manager
Smart Food Holding - Okto
2022.01 - 2024.01
Restaurant Manager
Smart Food Holding - Okto
2021.01 - 2022.01
Restaurant Assistant Manager
Kampcatering - Kampai
2018.01 - 2021.01
Bachelor - Hospitality Management
La Sagesse University