A motivated Pharmacist with a real passion for healthcare and the ability to develop and grow
in a healthcare business .
Passionate and skilled in customer care, support and logistics. Proficient in responding to customer complaints and finding solutions, customer request management, and providing product analysis for customers.
Specialize in facilitating customer satisfaction by connecting and communicating fluidly.
Working as medical representative at Dermo Aroma company for Plasma, Miso and Fille.
Riyadh city is my zone, I'm visiting all Derma clinics such:
(( Iman Fatani, Glamor, Via, Wajan, Alrabwa, Majesty, Med Art, Elizi, Ajmal, Elegacy, Cidic, Kaya, Jomansea, Care, Refresh, SMC, New You, Elite, Asaad, Eman Elabra, Asthetica, Skin clinic, Impression, Noor, The clinics, Diamond, Medica, Venus, Kesaey, Golden clinics, Cosmo doctors, Ajial, Joweel, Areej, Banan, first spcialist, Premeer, Pretty clinic, Kadon, Melissa, Najed, Meras, OK clinic, Beauty clinic, Almomaiz, Jova, Derma, Alzolal, & many others.
I have good data referance & an excellent relationship with doctors.
Working at Safe Alternative in-specialties of GIT, IM, GP & OB-Gyn, on products; Aero digest, Digest, & Antimetil.
I have working in and covering several hospitals, poly clinics, & pharmacies such as;
• Al-Habib group in all branches,
• Dallah Hospitals,
• Kingdom Hospital & Consulting Clinics,
• Specialized Medical Complex /SMC
• Hamady Alnozha
• Sanad Hospital
• National Hospital
• Elag Alriyadh
• Yazeed Alharthi
• Albadri
• Al-Worood
• Alshablan
• Whites Pharmacies
• Al-Nahdi group
• Al-Dawaa Pharmacies
• Al-Kurdi Pharmacies
Covered the above mentioned hospitals with a quality relationship management With physicians, pharmacists, admins and procurement departments, Achieved monthly targets on time, monitor stock movements, following up with delivery team, Keeping all stakeholders aware of each step of delivery to maintain quality relationship.
Have experiences in Damascus - Syria as a Medical Representative, I visit doctors in many specialties;
I worked on Tamsulosin, Dopoxitine, Anti-age (L carnitine + Arginine), Vitaglobin, Micostope, Lacticyr, Moxicine, Levo-histamine, Grand vita, Vitaglobin, Levo-histamine, Metroxazide, and Cavid MZ.
Provided Tumor medication to patients in King Abdullah Cancer Center . Evaluated medical needs in a fast-paced.
Ensuring medicine was restocked with appropriate medical supplies at the beginning of shift and following each shift.
Ensured doctors and support staff were aware of patient circumstances and medical needs before handing off care at medical facilities.
Work closely with medical professionals ,doctors and pharmacists and arrangement if the right drugs and medicines at Discharge Pharmacy .
Essential Researcher in the team of Dr. Abdulrazaq (S.) Al-Jazairi on TPN (total parenteral nutrition) studies & calculations for the Pt. who can't tolerate oral nutrition. (as a trainer).
Having excellent research potential and an ability to actively contribute to the research projects goals as well as a proven publication track record and a good standard of written English. Able to interact with all researchers in a constructive,
creative and professional manner during the processing, storing and logging
process.
Possessing prior knowledge of media, survey research work and audience
research.
Interpreted prescription orders, dispensed medications and counseled patients on drugs.
Management consultant & a multitasking employee, with 2 years experience in customer care center at Philips healthcare in Saudi Arabia.
Very fast paced, hardworking, and polite employee.
• PPM Planing
• Call center line & relationships
• Call Closing
• Admin of Install Base IB
• Admin of T&M Invoicing
• Admin of Logistics
• Emailing on behalf of the company
Achievements
Increase the organization's 2016/2017 revenue by 24%, generated high volume in invoices & decreased bills.
Implemented new billing processes and procedures to ensure company compliance, validate and maintain reports data extract in Complicated Excel format.
Managed the billing system based on SAP system Business one.
Managed a high-volume workload within a deadline-driven environment, with speed and accuracy.
Helped the company attain the highest customer service ratings (as determined by external auditors) with the communication skills, listening skills, problem resolution, and politeness.
Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
Hard worker