Razan Al-Subaie
Riyadh,Kingdom of Saudi Arabia
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
HR intern
Ministry of Human Resources
Riyadh
2023.08 - 2023.11
- Assisted HR team with general administration and paperwork to maintain optimal processing times.
- Prospected potential management candidates matching current and pipeline vacancies.
- Helped to monitor staff performance through regular reporting and data analysis.
- Helped to improve employee performance review processes with clear goal setting and KPI monitoring frameworks.
Customer service specialist
Middle East Machinery Factory Company Limited
2023.04 - 2023.06
Accounting cashier employee
Experts bakery restaurant
Riyadh, Riyadh Region
2022.11 - 2022.12
- Completed opening and closing procedures each day.
Receptionist
Line Con Trading Company
2022.06 - 2022.10
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
Customer service officer
customer service
Riyadh
2021.08 - 2022.03
- Responded to and summarised customer complaints and feedback.
- Applied best practices to comply with customer service procedures.
- Provided professional and helpful support to new and existing clients.
- Maintained working knowledge of available products and services.
Education
Diploma - Human Resources
Princess Noura University
Riyadh, Riyadh Region 2021.09 - 2023.12
Skills
- Employee record management
- Database management
- Administrative support
- Flexibility
Languages
English
Intermediate
Timeline
HR intern
Ministry of Human Resources
2023.08 - 2023.11
Customer service specialist
Middle East Machinery Factory Company Limited
2023.04 - 2023.06
Accounting cashier employee
Experts bakery restaurant
2022.11 - 2022.12
Receptionist
Line Con Trading Company
2022.06 - 2022.10
Diploma - Human Resources
Princess Noura University
2021.09 - 2023.12
Customer service officer
customer service
2021.08 - 2022.03