RAZAN ALLAHYANI
Jeddah
Summary
Seeking a position that will enable me to apply my academic learning in a real-world setting and further develop practical business skills and to Committed to utilizing my problem-solving abilities, attention to detail, and continuous learning mindset to add significant value to an organization's operations and growth initiatives.
employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Logistics Planner & Customs Clearance
Dpworld
Jeddah
06.2023 - Current
- Utilized logistics software to monitor shipments and track delivery progress.
- Managed customs documentation to facilitate efficient goods clearance.
- Provided importers and exporters with detailed port information.
- Processed customer invoices and ensured timely payment collection.
- Planned logistics to ensure on-time, cost-effective product delivery.
- Collaborated cross-functionally to optimize supply chain operations.
Operational Planner
Dpworld
Jeddah
08.2022 - 02.2023
- Coordinated the movement and storage of import, transshipment, and export containers at seaport terminals
- Prepared reports detailing the container inventory and status for each vessel
- Ensured proper handling and preparation of containers carrying dangerous goods
- Arranged the container stacking and positioning before vessel arrivals
- Managed berth allocations and vessel schedules to optimize terminal operations
Customer Service Officer
Wasel Percels Transport
Jeddah
06.2021 - 08.2021
- Maintained detailed records of all financial transactions including journal entries and account reconciliations
- Assisted in developing marketing strategies
- Handled customer service inquiries efficiently while providing exceptional customer service experience
Supervisor
ALHOKAIR
Jeddah
08.2016 - 03.2017
- Ensured that safety protocols were followed at all times by all staff members
- Prepared reports to summarize operational results and financial performance
- Administered and created training and awareness presentations or materials
Education
Diploma in Business -
International Technical Female College
01-2022
Skills
- Microsoft office
- Work under pressure
- Problem-solving skills
- Public speaking
- Excellent communication skills
- Teamwork
- Logistics Operations Management
- Document Generation
- Payment tracking
- Invoice Generation
- Customer Service
Certification
- Certificate for customs brokers
- PMP
- Strategic planning & change management
- Secretarial and office management
- ESOL certificate
- English language in Canada for 6 months
- Marketing and administrative course
Languages
Arabic
First Language
English
Advanced (C1)
C1
Turkish
Intermediate (B1)
B1
Affiliations
- Bubbles festival, Jeddah, Makkah, Responded quickly to meet customer needs and resolve problems., Focused on learning new skills and staying updated with industry changes.
- Jeddah international book fair, Jeddah, Makkah, Worked with coworkers to complete tasks., Provided efficient and courteous service to customers at all times.
- Caffeine, Jeddah, Makkah, Worked with coworkers to complete tasks.
Timeline
Logistics Planner & Customs Clearance
Dpworld
06.2023 - Current
Operational Planner
Dpworld
08.2022 - 02.2023
Customer Service Officer
Wasel Percels Transport
06.2021 - 08.2021
Supervisor
ALHOKAIR
08.2016 - 03.2017
Diploma in Business -
International Technical Female College
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