Overview
Work history
Education
Skills
Timeline
Generic

Razan Dwead

Jeddah

Overview

12
12
years of professional experience

Work history

Housekeeping Manager

IHG ( Crowne Plazan Jeddah )
Jeddah , Saudia Arabia
09.2023 - Current

Front Office Shift Leader

IHG ( Crowne Plaza Jeddah )
Jeddah , Saudia Arabia
08.2022 - 11.2023

Covering duty manager

Acting Housekeeping Manager

IHG ( Crowne Plaza Jeddah )
Jeddah , Saudia Arabia
03.2023 - 08.2023

Front Office Duty Manager

IHG ( Crowne Plazan Jeddah )
Jeddah , Saudia Arabia
12.2022 - 02.2023

Guest Service Agent

IHG ( Crowne Plaza Jeddah )
Jeddah , Saudia Arabia
05.2022 - 08.2022

Guest Service Agent

Marriott Le meridien
Jeddah , Saudia Arabia
12.2020 - 04.2022

Quality specialist

Abdullatif Jameel Company ( Anjum Hotels )
Makkah , Saudia Arabia
01.2018 - 01.2020

monitoring, inspecting, and proposing measures to correct or improve a company's final products and processes to meet established quality standards.

Continual Improvement Process, Detail Oriented, Collaboration, Compliance, Process Improvement, Facilitation and Accuracy.

Personal Torture

Wall Street English
Makkah , Saudia Arabia
04.2017 - 12.2018

Receptionist

Wall Street English ( Language Institute )
Makkah , Saudia Arabia
01.2017 - 04.2017

Promoted as Personal Torture ,, Traninig students

Translator

Clark Atlanta Universtiy
Atlanta , Georgia , USA
08.2014 - 05.2016

Worked as volunteer in university office to assist the foreign students , international and scholars ,

Assistant

School principal
Atlanta ,Georgia, USA
12.2014 - 04.2015

school principal assistant ( Internship program )

deal with the issues of school management, student activities and services, community relations, personnel, and curriculum instruction.

overseeing teaching staff, and must ensure that the school standards for curriculum and discipline are followed.

Education

Master of Arts - Leadership

Clark Atlanta University
Atlanat, Georgia, United States Of America
05.2016

Bachelor of Science - Nutrition and Food Science

Umm Al Qura University
Makkah, Saudia Arabia
01.2007

Skills

  • Hospitality management
  • Housekeeping supply inventory
  • Cost control
  • Guestroom inspections
  • Housekeeping staff training
  • Room inspections
  • Budget governance
  • Payroll understanding
  • Chemical storage
  • Deep cleaning techniques
  • Chemical safety
  • Time management
  • Laundry management
  • Engaging leadership style

Timeline

Housekeeping Manager

IHG ( Crowne Plazan Jeddah )
09.2023 - Current

Acting Housekeeping Manager

IHG ( Crowne Plaza Jeddah )
03.2023 - 08.2023

Front Office Duty Manager

IHG ( Crowne Plazan Jeddah )
12.2022 - 02.2023

Front Office Shift Leader

IHG ( Crowne Plaza Jeddah )
08.2022 - 11.2023

Guest Service Agent

IHG ( Crowne Plaza Jeddah )
05.2022 - 08.2022

Guest Service Agent

Marriott Le meridien
12.2020 - 04.2022

Quality specialist

Abdullatif Jameel Company ( Anjum Hotels )
01.2018 - 01.2020

Personal Torture

Wall Street English
04.2017 - 12.2018

Receptionist

Wall Street English ( Language Institute )
01.2017 - 04.2017

Assistant

School principal
12.2014 - 04.2015

Translator

Clark Atlanta Universtiy
08.2014 - 05.2016

Master of Arts - Leadership

Clark Atlanta University

Bachelor of Science - Nutrition and Food Science

Umm Al Qura University
Razan Dwead