Razan Dwead
Jeddah
Overview
12
12
years of professional experience
Work history
Housekeeping Manager
IHG ( Crowne Plazan Jeddah )
Jeddah , Saudia Arabia
2023.09 - Current
Front Office Shift Leader
IHG ( Crowne Plaza Jeddah )
Jeddah , Saudia Arabia
2022.08 - 2023.11
Covering duty manager
Acting Housekeeping Manager
IHG ( Crowne Plaza Jeddah )
Jeddah , Saudia Arabia
2023.03 - 2023.08
Front Office Duty Manager
IHG ( Crowne Plazan Jeddah )
Jeddah , Saudia Arabia
2022.12 - 2023.02
Guest Service Agent
IHG ( Crowne Plaza Jeddah )
Jeddah , Saudia Arabia
2022.05 - 2022.08
Guest Service Agent
Marriott Le meridien
Jeddah , Saudia Arabia
2020.12 - 2022.04
Quality specialist
Abdullatif Jameel Company ( Anjum Hotels )
Makkah , Saudia Arabia
2018.01 - 2020.01
monitoring, inspecting, and proposing measures to correct or improve a company's final products and processes to meet established quality standards.
Continual Improvement Process, Detail Oriented, Collaboration, Compliance, Process Improvement, Facilitation and Accuracy.
Personal Torture
Wall Street English
Makkah , Saudia Arabia
2017.04 - 2018.12
Receptionist
Wall Street English ( Language Institute )
Makkah , Saudia Arabia
2017.01 - 2017.04
Promoted as Personal Torture ,, Traninig students
Translator
Clark Atlanta Universtiy
Atlanta , Georgia , USA
2014.08 - 2016.05
Worked as volunteer in university office to assist the foreign students , international and scholars ,
Assistant
School principal
Atlanta ,Georgia, USA
2014.12 - 2015.04
school principal assistant ( Internship program )
deal with the issues of school management, student activities and services, community relations, personnel, and curriculum instruction.
overseeing teaching staff, and must ensure that the school standards for curriculum and discipline are followed.
Education
Master of Arts - Leadership
Clark Atlanta University
Atlanat, Georgia, United States Of America05.2016
Bachelor of Science - Nutrition and Food Science
Umm Al Qura University
Makkah, Saudia Arabia01.2007
Skills
- Hospitality management
- Housekeeping supply inventory
- Cost control
- Guestroom inspections
- Housekeeping staff training
- Room inspections
- Budget governance
- Payroll understanding
- Chemical storage
- Deep cleaning techniques
- Chemical safety
- Time management
- Laundry management
- Engaging leadership style
Timeline
Housekeeping Manager
IHG ( Crowne Plazan Jeddah )
2023.09 - Current
Acting Housekeeping Manager
IHG ( Crowne Plaza Jeddah )
2023.03 - 2023.08
Front Office Duty Manager
IHG ( Crowne Plazan Jeddah )
2022.12 - 2023.02
Front Office Shift Leader
IHG ( Crowne Plaza Jeddah )
2022.08 - 2023.11
Guest Service Agent
IHG ( Crowne Plaza Jeddah )
2022.05 - 2022.08
Guest Service Agent
Marriott Le meridien
2020.12 - 2022.04
Quality specialist
Abdullatif Jameel Company ( Anjum Hotels )
2018.01 - 2020.01
Personal Torture
Wall Street English
2017.04 - 2018.12
Receptionist
Wall Street English ( Language Institute )
2017.01 - 2017.04
Assistant
School principal
2014.12 - 2015.04
Translator
Clark Atlanta Universtiy
2014.08 - 2016.05
Master of Arts - Leadership
Clark Atlanta University
Bachelor of Science - Nutrition and Food Science
Umm Al Qura University