Razan Saad
Abha,14
Summary
- Dedicated receptionist with strong organizational and time management skills. Proficient in appointment scheduling and resolving client inquiries, ensuring exceptional service delivery and patient satisfaction.
- Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills.
- Developed strong communication and analytical skills in multilingual environment. Excelled in managing and translating complex texts while maintaining cultural sensitivity and accuracy. Seeking to transition into new field, leveraging linguistic expertise and attention to detail to contribute effectively in diverse settings.
- Focused Translator with highly developed understanding of English language and culture. Skilled in quickly and accurately translating written documents and audio recordings. Over one years of related expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Saudi Dent
Abha, Saudi Arabia
07.2023 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and fostering repeat business
- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Assisted patients with inquiries, providing clear information about services and procedures.
- Coordinated communication between dental staff and patients to enhance service delivery.
- Trained new reception staff on office protocols and customer service best practices.
- Resolved patient complaints promptly, enhancing overall satisfaction with the clinic experience.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Bachelor of Arts - English Language And Literature
King Khalid University
Abha, Saudi Arabia06-2023
Skills
- Organization skills
- Time management
- Data entry
- Customer/Client relations
- Appointment scheduling
- Office administration
- Performance improvement
- Business administration
- Fluent bilingualism
- Document translation
- Transcription services
- Multimedia content translation
- Problem-solving
- Teamwork and collaboration
- Flexible and adaptable
Certification
- Audiovisual Translation Certification, Literature, Publishing and Translation Commission (Saudi Arabia) – [2025]
- Call Center And Receptionist Skills Training for Medical Facilities Staff –
Sumou Creativity [2025]
- International Translation Day Training Program – King Khalid University [2024]
Languages
Arabic
Full Professional
English
Professional Working
Timeline
Receptionist
Saudi Dent
07.2023 - Current
Bachelor of Arts - English Language And Literature
King Khalid University