razan waleed
Jeddah,Mecca Region
Summary
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
2
2
years of professional experience
Work history
Ticket desk agent
epic
Jeddah, Mecca Region
2023.12 - 2023.12
- Observed all safety regulations in compliance with local and international laws.
- Greeted boarding passengers and answered questions during boarding process.
- Checked and issued tickets for trams, buses and other public transport.
- Documented daily data, incidents and tickets processed in company databases.
Chaperone
THA
Jeddah, Mecca Region
2023.11 - 2023.12
- Accompanied clients to social events, dinners and private occasions.
- Escorted clients to special events and offered enjoyable companionship.
- Coordinated entertainment services, purchased tickets and set itineraries, consistently exceeding client expectations for maximum enjoyment.
- Enforced regulations around selling alcoholic beverages.
Tour guide
Event lab
Jeddah, Mecca Region
2023.02 - 2023.05
- Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.
- Interpreted and translated languages for tourists to understand.
- Maintained guest safety by running professional, organised tours.
- Supported park guests with professional tours, pointing out landmarks and answering questions.
VIP hostess
Event lab
Jeddah, Mecca Region
2023.03 - 2023.03
- Built positive, professional relationships to improve client comfort.
- Engaged and entertained clients to improve club experiences.
- Maintained polished, professional appearance to uphold company standards.
- Welcomed guests with positive, friendly service to meet professional standards.
Guest laision
Redsea
Jeddah, Mecca Region
2022.11 - 2022.12
- Readied passengers for voyages with comprehensive safety talks and demonstrations.
- Administered basic medical care to passengers in distress and conveyed important information to qualified medical teams.
- Updated passengers on changes to flight information and timings.
- Actioned tasks and responsibilities assigned during pre-flight briefings.
Event usher
Shine
Jeddah, Mecca Region
2022.03 - 2022.03
- Sold admission, processed payments and issued tickets.
- Informed guests about location of restrooms, refreshments and exits.
- Followed safety procedures by maintaining clear aisles and reporting suspicious behaviour to security.
- Used problem-solving skills to resolve challenges and prioritise workload.
Education
High School Diploma -
global international school
jeddahBachelor of Technology -
AOU
jeddah 2021.01 -
Skills
- Communication skills
- Time management
- Marketing
Languages
English
Native
Turkish
Upper intermediate
Arabic
Native
Timeline
Ticket desk agent
epic
2023.12 - 2023.12
Chaperone
THA
2023.11 - 2023.12
VIP hostess
Event lab
2023.03 - 2023.03
Tour guide
Event lab
2023.02 - 2023.05
Guest laision
Redsea
2022.11 - 2022.12
Event usher
Shine
2022.03 - 2022.03
Bachelor of Technology -
AOU
2021.01 -
High School Diploma -
global international school