RAZAN MOHAMMED ASIRI
Food And Beverage Coordinator
Jubail
Summary
Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Food and Beverage Coordinator
voco™ hotels
Riyadh
07.2022 - 07.2023
- Sourced quality vendors to consistently reach highest care standards.
- Cross- trained employees in areas to meet customers' needs and expectations.
- Strengthened company's business by implementing new marketing plans.
- Developed and implemented updates to menus and policies in line with changing preferences and goals.
- Increased clients by carefully training staff to be accountable and motivated through hands-on training.
- Established unique service goals to each venue to provide constant and excellent service.
- Executed event invoicing and provided follow up in collections department.
- Maintained exacting standards of quality and performance.
- Acknowledged outstanding staff performance to boost morale.
- Effectively handled payroll, new hire paperwork and terminations.
- Tracked, monitored and recorded purchasing, overtime and maintenance expenses.
- Monitored revenue decision making-processes to provide support and aid to senior leadership.
- Collaborated with caterers and other hospitality vendors to provide first-rate products and services to employees and guests.
- Identified and resolved customer complaints concerning food Beverages.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
SALE WOMEN
AANI AND DANI
RIYADH
03.2022 - 06.2022
- Improved operations through consistent hard work and dedication.
- Monitored company inventory to keep stock levels and databases updated.
- Worked with customers to understand needs and provide excellent service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Onboarded new temps by entering employee information into systems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Received and processed stock into inventory management system.
- Resolved problems, improved operations and provided exceptional service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Adhered to social distancing protocols and wore mask or face shield.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Serving more than 7 customers and meeting their requests as quickly as possible to avoid crowding and dissatisfaction
BARISTA
COFFEE SHOP
RIYADH
03.2021 - 02.2022
- Recommended products based on solid understanding of individual customer needs and preferences.
- Updated specials board display to boost sales.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Promoted additional items with beverages, increasing store sales.
- Invented more than 5 new drinks Which led to an increase in sales
BARISTA
GALAXY CAFFE
RIYADH
08.2020 - 03.2021
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Prioritized drink requests while managing interruptions.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelor of Arts - BA iN ENGLISH LANGUAGE
KING KHALID UNIVERSITY
ABHA 03.2017 - 06.2020
Skills
Software Proficiency
Critical Thinking
Problem-Solving
- Sales training
- Point of Sale proficiency
- Experience in sales
- Excellent sales skills
Food plating and presentation
Staff Management
High-volume dining
Self-Motivated
Planning and Coordination
Teamwork and Collaboration
Timeline
Food and Beverage Coordinator
voco™ hotels
07.2022 - 07.2023
SALE WOMEN
AANI AND DANI
03.2022 - 06.2022
BARISTA
COFFEE SHOP
03.2021 - 02.2022
BARISTA
GALAXY CAFFE
08.2020 - 03.2021
Bachelor of Arts - BA iN ENGLISH LANGUAGE
KING KHALID UNIVERSITY
03.2017 - 06.2020