Reagan Divinicia Agdipa
Riyadh,Saudi Arabia
Summary
Dynamic professional with a strong emphasis on organisational capacity and commitment, demonstrating exceptional initiative and flexibility in diverse environments. Adept at maintaining good relations and motivating staff, fostering teamwork and effective communication in a friendly manner. Skilled in problem solving and stress resistance, with a focus on operability to achieve strategic goals.
Overview
14
14
years of professional experience
2004
2004
years of post-secondary education
Work history
Restaurant Manager
Sheem Restaurant (Buffet)
Riyadh, Kingdom of Saudi Arabia
2021.04 - 2023.01
- Oversaw personnel management within food and beverage operations to ensure exceptional service delivery and enhance customer satisfaction.
Restaurant Manager
Sheem Restaurant (Buffet)
Riyadh, Kingdom of Saudi Arabia
2021.04 - 2023.01
Supervisor & Duty Manager
Afkar 7 idea Commercial Est
Riyadh
2018.05 - 2021.01
- Coordinate with the team to give excellent food quality and hospitality.
- Recruit and train employees as per the norms and policies of the restaurant.
- Respond effectively to customer complaints.
- Appraise employees and provide feedback.
- Deploy employees as per their position and availability.
- Perform daily open and close operations and Comply with safety and sanitation rules.
- Estimate and order all stock from restaurant Storage.
- Control Daily Operation Costs and Expenses.
- Ensuring guest satisfaction by Updating Additional dishes and offering other Discounts and promos.
- Strategically developed effective marketing plans to increase sales and profits while managing costs.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Supervisor & Duty Manager
Afkar 7 idea Commercial Est
Riyadh
2018.05 - 2021.01
- Coordinate with the team to give excellent food quality and hospitality.
- Recruit and train employees as per the norms and policies of the restaurant.
- Respond effectively to customer complaints.
- Appraise employees and provide feedback.
- Deploy employees as per their position and availability.
- Perform daily open and close operations and Comply with safety and sanitation rules.
- Estimate and order all stock from restaurant Storage.
- Control Daily Operation Costs and Expenses.
- Ensuring guest satisfaction by Updating Additional dishes and offering other Discounts and promos.
- Strategically developed effective marketing plans to increase sales and profits while managing costs.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Company: Kwaseb Est for Contracting
Store / restaurant Supervisor
Kwasab Est for Contracting
2014.04 - 2016.01
- Supervise my colleagues in highly standard customer service.
- Guide and giving order to perform with dedication in daily operation.
- Sitting goals for performance and deadlines in way that comply with company plans and vision.
- Organizing workflow and ensuring that employees understand their duties and responsibilities of duty task.
- Monitoring employee’s productivity and providing constructive feedback and coaching.
- Supervise of all complain and resolve in highly solution satisfaction.
- Supporting and assist of restaurant superiors in any cost.
- Helping the organization processes remain legally complain.
- Manage POS system inventories include recipe and menus items.
- Perform daily analysis to predict potential inventory problem.
- Monitoring daily deliveries from menu application.
- Daily monitoring of quality control and foods safety system.
- Prepare details report on inventory operation, stock, levels and adjustment.
Store / restaurant Supervisor
Il Capo New York Style Pizza
2014.04 - 2016.01
- Blaze Burger Restaurant, Adliya Branch
Waiter & Room Service Attendant
Polo Gastro Pub
Adliya
2013.03 - 2014.01
Waiter & Room Service Attendant
Polo Gastro Pub
Adliya
2013.03 - 2014.01
- Palace Boutique hotel
Waiter / Assistant Cook
Fast-food Restaurant
2009.04 - 2013.01
Waiter / Assistant Cook
Fast-food Restaurant
2009.04 - 2013.01
- Style cafe Restaurant (Arabic Tradition)
Education
Bachelor's Degree in Business Administration (BSBA) - Management Information Systems (MIS)
AMACC Computer College
Cabanatuan City Branch, Nueva Ecija, PhilippinesSkills
- Organizational Capacity
- Operability and Commitment
- Initiative
- Maintain Good Relations
- Resistance to Stress
- Good Manners
- Flexibility
- Problem Solving
- Team Work
- Communicate with friendly Way
- Motivate staff
- Ability to
Accomplishments
- From: Grill Garden (American Kitchen) As Supervisor on May 2018 - 2019, (Transfer) To: Nisantasi (Turkies Cosine) Aa Supervisor July 2019 - 2020, As Manager In Charge, till Contract End March 2020- 2021, Riyadh, Kingdom of Saudi Arabia.
- From: Blaze Burger As Ssupervisor on October 2015 (Transfer) To: IL Capo New York Style Pizza, As Store Supervisor March 2016 Contract End. Kingdom of Bahrain.
- From: Service Crew on March 2014 Promoted as Ssupervisor on September 2014 Blaze Burger. Kingdom of Bahrain
- Blaze Burger Employee of the month (September 2014 ) Kingdom of Bahrain.
Training
Certificate of attendance for fire awareness workshop March 2015 by W.L.L SECURE SERVICE LIMITED, Kingdom of Bahrain
Timeline
Restaurant Manager
Sheem Restaurant (Buffet)
2021.04 - 2023.01
Restaurant Manager
Sheem Restaurant (Buffet)
2021.04 - 2023.01
Supervisor & Duty Manager
Afkar 7 idea Commercial Est
2018.05 - 2021.01
Supervisor & Duty Manager
Afkar 7 idea Commercial Est
2018.05 - 2021.01
Store / restaurant Supervisor
Kwasab Est for Contracting
2014.04 - 2016.01
Store / restaurant Supervisor
Il Capo New York Style Pizza
2014.04 - 2016.01
Waiter & Room Service Attendant
Polo Gastro Pub
2013.03 - 2014.01
Waiter & Room Service Attendant
Polo Gastro Pub
2013.03 - 2014.01
Waiter / Assistant Cook
Fast-food Restaurant
2009.04 - 2013.01
Waiter / Assistant Cook
Fast-food Restaurant
2009.04 - 2013.01
Bachelor's Degree in Business Administration (BSBA) - Management Information Systems (MIS)
AMACC Computer College