Reda Salah

• Collaborated with sales team for successful product demonstrations.
• Over the past two and a half years, I have contributed to, Cemented, and expanded numerous deals, both large and small, totaling over $50M.
• Conducted detailed analyses of customer data using advanced analytical tools and techniques for informed decision making through detailed account planning session.
• Identified potential opportunities by monitoring market trends and competitors' strategies.
• Collaborated with sales team for successful product demonstrations.
• Developed highly effective solution proposals based on comprehensive understanding of client's needs and expectations.
• Managed multiple projects simultaneously whilst maintaining high standards of workmanship and meeting deadlines.
• Established strong relationships with clients through excellent customer service skills.
• Delivered high-quality presentations, gained new business partnerships.
• Led team meetings, enhancing communication and project transparency amongst members.
• Facilitated training sessions to enhance team skills and knowledge.
• Coordinated cross-functional teams for efficient project completion.
• Bringing significant value to deals by developing and demonstrating business cases using the available data.

Major Deals

• Ministry Of Education (10M$ Net License - ARR 6M$)
• Mobily (3.7M$)
• Riyad Bank (7+M$)
• Inma Bank(2.85M$)
• Momrah(3.5M$)
• ZATCA(3.5M$)
• Tawuynia(3.2M$)

Key Achievements:

• Led technical teams on numerous cloud projects, including EXACC projects.
• Provided database/ES administration support services and contributed to various projects.
• Acted as a solution architect and scoped various projects.
• Delivered specialized DBA technical assistance to Oracle customers in EMEA.
• Troubleshot and supported complex technology and software application implementations.
• Owned and resolved problems, managing customer expectations throughout the service request lifecycle.
• Responded to and resolved customer issues within KPI targets.
• Ensured timely completion of planned proactive tasks.

Key Areas of Expertise:

• Exadata Support Services
• Cloud Migration Services
• Database administration
• Performance tuning
• Maintenance and patching
• Upgrade troubleshooting
• Backup and recovery procedures
• Database security
• Emergency issue resolution
• Oracle Net services configuration
• Troubleshooting and tracing

Specific Projects:

• STC: Led technical team in stabilizing databases, handling performance issues, upgrading and migrating databases, patching databases, implementing monitoring solutions, and resolving HA issues.
• Banque Saudi Fransi: Led a team in migrating 35 databases from AIX to Exadata, improving performance, implementing DR, and resolving critical issues.
• Alawwal Bank: Led a team in stabilizing the environment, fixing upgrade issues, improving performance, and resolving DR issues.
• MTN Group: Led database migration and conversion projects, provided onsite support, and resolved corruption issues.
• QNB Qatar: Led database migration projects, implemented TDE, and used Goldengate for data encryption.
• Access Bank Nigeria: Led database migration, upgrade, and tuning projects.
• GID KSA: Led database upgrade, HA implementation, and security projects.
• KAU KSA: Led Exadata implementation, migration, and upgrade projects.
• Alinma Bank KSA: Deployed an Exadata machine.
• Co-operative Bank Kenya: Conducted a health check and provided recommendations.
• Vodafone Egypt: Led Exadata migration and configuration projects.
• Sabic: Led database upgrade and consolidation projects.
• Aramco: Worked on corruption issues related to storage.
• Exadata Patching Activity: Patched Exadata and ZDLRA for over 100 customers.

Key Achievements:

• Joined the Oracle Advanced Support Center in Egypt.
• Contributed to various database support projects and initiatives.
• Gained expertise in advanced database technologies and troubleshooting techniques.
• Successfully resolved complex database issues and provided technical assistance to Oracle customers.
• Acquired in-depth knowledge of Exadata and cloud migration services.

• Creates and maintains all databases required for development, testing and production usage
• Managing the DB's storage structure
• Implements and enforces security for all of the Oracle Databases
• Administers all database objects, including tables, clusters, indexes, views, and procedures
• Proactively monitoring the DB's health and taking preventive
• Plan, Implement and Manage DB's availability (Backup & recovery)
• Monitoring and optimizing performance tuning
• Troubleshoots problems regarding the databases, applications and development tools
• Install and upgrade new Oracle software versions on different platforms
• Good experience in RAC DB and ASM storage
• Assists with impact analysis of any changes made to the database objects
• Cloning both database and application
• Applying database patching
• Managing database unknown errors using oracle SR (Metalink)
• Working as APPS DBA support for R12 implementation
• Troubleshooting R11, R12 and any oracle database for tuning and daily Basis issues
• Install, Configuring, Manage and maintain Grid Control
• Hyperion installation and configuration
• Managing any Database upgrades
• Working as Focal point with oracle for any issues of oracle systems and Train the second staff.