Systems-analyst
Egypt Digital Transformation - Building License
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Provided client support on system operation and troubleshooting.
- Resolved malfunctions with systems and programs through troubleshooting.
- Diagnosed, troubleshot and resolved network and system problems.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Enhanced interfaces to promote better functionality for users.
- Investigated system issues and implemented resolutions to reduce downtime.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
