Managing a high-volume restaurant & improving all controllable costs thereby
maximizing financial performance
Also responsible for effectively developing,
managing and leading the restaurant team to provide excellent service
Understand completely all policies, procedures, standards, specifications,
guidelines and training programs
Ensure that all food and products are consistently prepared and served according
to the restaurant's recipes, portioning, cooking and serving standards
Achieve company objectives in sales, service, quality, appearance of facility and
sanitation and cleanliness through training of employees and creating a positive,
productive working environment
Control cash and other receipts by adhering to cash handling and reconciliation
procedures in accordance with restaurant policies and procedures
Fill in where needed to ensure guest service standards and efficient operations
Ensure that all products are received in correct unit count and condition and
deliveries are performed in accordance with the restaurant's receiving policies
and procedures
Schedule labor as required by anticipated business activity while ensuring that all
positions are staffed when and as needed and labor cost objectives are met
Be knowledgeable of restaurant policies regarding personnel and administer
prompt, fair and consistent corrective action for any and all violations of company
policies, rules and procedures
Fully understand and comply with all federal, state, county and municipal
regulations that pertain to health, safety and labor requirements of the restaurant,
employees and guests
Develop, plan and carry out restaurant marketing, advertising and promotional
activities and campaigns
Delivered personal attention to customers to ensure high level of satisfaction, to
generate repeat clientele, and to encourage word of mouth referrals .
Restaurant manager
Roody, cuisine
07.2009 - 12.2010
S restaurants
Turkish cuisine, Ensuring the highest standards of food and beverage service
Keeping control of food and labour costs
Ensuring Health & Safety and also hygiene procedures & standards are maintained
Having an in-depth knowledge of all menus
Responsible for recruiting, training & developing restaurant staff
Dealing with and resolving customer complaints
Maximizing all business opportunities to drive sales
Communicating with the kitchen staff to ensure efficient food service
Liaising with the Head Chef to discuss and develop the menu
Overseeing client bookings & reservations
Organizing the daily and weekly rotas for the Restaurant's staff
Purchasing stock, supplies and negotiating best prices with trade suppliers
Ability to create a great atmosphere & be a inspirational host
Monitoring sales and then writing informative reports for the restaurant owners
Shami restaurants
Lebanese & Syrian
03.2006 - 06.2009
Managed the outlet with staff flexibility, providing a courteous, professional,
efficient and flexible service at all times by applying the Standards and
Performance procedures
Provided a clean comfortable atmosphere, good quality and presentation of food
with rare complaints from clients ensuring that excellence prevailed at all levels
I
utilized my skills from a wide and diverse cultural background
Schedule labor as required by anticipated business activity while ensuring that all
positions are staffed when and as needed and labor cost objectives are met
Identified market trends through guest requests and implemented them
Consistently maintained excellent guest relations and achieved recognition
through guest relation programmers.
Assistant manager
Il, sicilano
03.2005 - 02.2006
Effectively managed a flexible work force to ensure profitability and cost control in
the Food and Beverage outlet as an independent operating center
Managed the outlet with staff flexibility, providing a courteous, professional,
efficient and flexible service at all times by applying the Standards and
Performance procedures
Provided a clean comfortable atmosphere, good quality and presentation of food
with rare complaints from clients ensuring that excellence prevailed at all levels
I
utilized my skills from a wide and diverse cultural background
Assisted in the preparation of administrational paperwork for the outlet, (duty
rosters, requisitions, inventory, log book, P&L and daily reports etc.)
Identified market trends through guest requests and implemented them
Consistently maintained excellent guest relations and achieved recognition
through guest relation programmers
Sharm el sheikh
Sonesta beach resort & casino
Supervisor
02.2001 - 11.2004
Serviced VIP's at the highest level including Presidents
Attended to their personal needs
Maintained strict confidentiality
Sharm el sheikh
Hilton alfayroz hotel & resort
Start from busboy to captain
08.1998 - 01.2001
Attended corporate hospitality events
Team member during the re-opening of the Alexandria Library
Serving, butler and room service for VIP's at Royal and President Level
Nominate for employee of the month
Education
Basic food hygiene & personal hygiene
Haccp principles and their application in food safety
Course in outlook by Saudi Arabic center -
Restaurants management training - undefined
Diploma - undefined
Cambridge training College Britain - undefined
Swot analysis - undefined
HACCP Control Training by (moody international) certificate number
044/IQA/ - undefined
Languages
English
Intermediate
Timeline
training manager
Tofareya restaurant, Riyadh
06.2022 - Current
Operations manager Assistant
lishlazz restaurants
American restaurants
12.2020 - 06.2022
Restaurant Manager
Kaki group
Ilgabbiano
Italian cuisine
11.2019 - 11.2020
Manager
Kaki group
03.2017 - 10.2019
Bakery manager
Kaki group
Ilgabbiano
11.2015 - 01.2017
10.2013 - 11.2015
Restaurants Manager
cuisine
02.2011 - 10.2013
Restaurant manager
Roody, cuisine
07.2009 - 12.2010
03.2006 - 06.2009
Assistant manager
Il, sicilano
03.2005 - 02.2006
Supervisor
02.2001 - 11.2004
08.1998 - 01.2001
Basic food hygiene & personal hygiene
Haccp principles and their application in food safety
Course in outlook by Saudi Arabic center -
Restaurants management training - undefined
Diploma - undefined
Cambridge training College Britain - undefined
Swot analysis - undefined
HACCP Control Training by (moody international) certificate number
044/IQA/ - undefined