REDHA AL JABER
Maintenance Coordinator, Planner & Operations Support
Dammam,KSA
Summary
Dynamic and results-oriented operations management professional with over 20 years of extensive experience leading departmental collaboration, cost reduction, operations optimization and maintenance management. Proven expertise in functional improvement, team building, and leadership. Demonstrated capabilities to prepare business data insight reports and quotes to ensure informed decision making.
Overview
19
19
years of professional experience
2
2
Certificates
2
2
Languages
Work History
Maintenance Coordinator
NES, BAKER HUGHES
Dammam , KSA
12.2021 - Current
- Review all equipment requires repair/modification request.
- Verify serial numbers and ensure it is stabbed on pallet / Trolley before movements.
- Clarify scope of work with requester, supervisor, and request tool's drawing, if needed.
- Check MAPS record for pending Technical Bulletin & inspection report
- Developing maintenance plan and implement.
- Reflect any tools movement in in SAP / MAPS and work center
- Create all PR in SAP.
- Request for quote for services not included in vendors agreement.
- Raise request repair cost estimation (RCE) and obtain approvals.
- Arrange for tools movements to machine shop for tools repair including weekend.
- Coordinate and book truck with DHL via portal for urgent request after working.
- Create WO / Gate pass for tools release for Baker security gate
- Updating maintenance logs and AMO WC for all machinery
- Submit quarterly report to AMO Manager and supervisor for MS activity including repair cost.
- Follow up with vendors for tools delivery and update record accordingly
- Create GRN in SAP for receiving tools
- Review all MS WO for days in repair and ensure delivery on time
- Store all COC and inspection report on server for reference
- Create list of non repairable assets and send to supervisor for disposal
- Raise AMO issues and internal scape of work on OGOS system and assign
- Managed maintenance requests and coordinated repair schedule according to priority level
- Worked flexible hours across night, weekend and holiday.
Production Controller
NES, BAKER HUGHES
Dammam , KSA
02.2021 - 11.2021
- Coordinated with operations team to plan deliveries to clients
- Established and enforced organization systems and standards.
- Prepared job order documents and gave timely approvals.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Worked flexible hours across night, weekend and holiday .
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Operations Support
NES, BAKER HUGHES
Dammam , KSA
10.2019 - 01.2021
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Collected, arranged and input information into database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Gathered, organized all Aramco ID access cards for all engineers and technicians.
- Performed administrative duties and prepared operational procedures to assist operations support manager
- Prevented and minimized processing errors by analyzing trends and implementing feedback from managers
Operations Support Manager
INNOVEX DOWNHOLE SOLUTION
Dammam , KSA
02.2017 - 02.2019
- Led business operations for cost minimization by instigating technical intermediaries and enhancing practices into company's system
- Spearheaded day-to-day operations by ensuring interdepartmental coordination to safeguard seamless business operations for symmetric business growth
- Supervised all routine and complex operations in absence of operation supervisor.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Developed systems to track and log work issues.
- Evaluated suppliers to maintain cost controls and improve operations.
- Partnered with vendors and suppliers to effectively manage and budget.
- Identified procedure or process changes required to improve performance and productivity.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Reviewed operations reports to understand numbers and trends
Operations Support Coordinator
BAKER HUGHES
Dammam , KSA
02.2015 - 01.2017
- Oversaw facilities DRSS & MDD for all Aramco rigs and maintaining good record.
- Scrutinized all job service ticket after task completion to submit for billing.
- Resolved issues of all job service tickets.
- Constructed and presented all managerial reports that also included ticket recovery reports every week
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Complied with systems procedures, business processes and company policies to promote workplace safety and quality.
- Collaborated with operations team to provide excellent customer service and foster positive work environment
- Performed administrative duties and prepared operational procedures to assist operations support manager
Marketing Analyst
BAKER HUGHES
Dammam , KSA
06.2013 - 01.2015
- Authenticated regular CS rig and CS pool vehicle performance by fostering technological intermediation
- Composed and analyzed monthly, quarterly, and annual summaries demonstrating marginal business performance; reports also included TAM and revenue reports
- Articulated sales order and purchase requisition reports by utilizing SAP systems
- Designed and delivered quotes and proposals for strategic customers such as Tatweer & Saudi Aramco.
- Analyzed third-party data and investigated new growth opportunities.
- Recommended performance improvements based on KPI analysis.
- Tracked key metrics and developed spreadsheets and data models.
Sales/ Marketing Support Specialist III
BAKER HUGHES
Dammam , KSA
09.2008 - 05.2013
- Delivered statistical reports are reflecting market share, sales growth, and other business analytics
- Closely worked with marketing team to conduct Total Available Market (TAM) study for Baker and competitors
- Prepared data-driven reports range from sales forecasts, budgets, projections, and other analytical information, including Aramco's morning report
- Articulated quotes and market share reports for strategic clients of company.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Collaborated with team members to achieve target results.
- Carried out day-to-day duties accurately and efficiently.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked flexible hours across night, weekend and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Identified issues, analyzed information and provided solutions to problems.
Administrator / Secretary/ Logistics Assistant / Security & Safety Coordinator
BAKER HUGHES
Dammam , KSA
02.2002 - 08.2007
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
- Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Generated reports to suggest corrective actions and process improvements.
- Maintained personnel records and updated internal databases to support document management.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Collected, validated and distributed information to employees.
- Managed company schedule to coordinate calendar and arrange travel.
Education
High School Diploma -
AL MADINAH HIGH SCHOOL
SAUDI ARABIA 01.1998 - 01.1999
Skills
Problem-solving skills
Time management skills
Organization skills
Strong collaboration skills
Customer Service and Communication Skills
Self-Motivated
Operations analysis
Spreadsheet management
Accomplishments
- Reduced days in repair by 30% for tools in machine shop.
- Ensured challenging nature of operational targets by undertaking a competitive benchmarking assessment program.
- Supervised all routine and complex operations in the absence of the head of operations.
- Minimized transportation cost by 20% and warehouse rent cost by 10% by initiating cost reduction drive throughout designated facilities.
- Incorporated technological innovation to manage entire company operations by introducing the use of server/network and workspace for operational management.
Certification
CMRP - Prepare for exam
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Maintenance Coordinator
NES, BAKER HUGHES
12.2021 - Current
Production Controller
NES, BAKER HUGHES
02.2021 - 11.2021
Operations Support
NES, BAKER HUGHES
10.2019 - 01.2021
Diploma in Supply Chain Management
06-2019
Operations Support Manager
INNOVEX DOWNHOLE SOLUTION
02.2017 - 02.2019
Operations Support Coordinator
BAKER HUGHES
02.2015 - 01.2017
Marketing Analyst
BAKER HUGHES
06.2013 - 01.2015
Sales/ Marketing Support Specialist III
BAKER HUGHES
09.2008 - 05.2013
Administrator / Secretary/ Logistics Assistant / Security & Safety Coordinator
BAKER HUGHES
02.2002 - 08.2007
High School Diploma -
AL MADINAH HIGH SCHOOL
01.1998 - 01.1999