Reem Al-arraf

Managed and successfully delivered large-scale projects across multiple regions, ensuring alignment with organizational goals, quality control, and timely delivery through effective team coordination and implementation of continuous improvement strategies.

Ensured high-quality standards across multiple regions by implementing quality control processes, conducting audits, addressing issues with cross-functional teams, analyzing metrics, and training regional teams.

I oversaw clients service operations, managed the team, improved performance, and ensured accurate information was provided. Additionally, I monitored performance indicators to maintain high service standards and enhance the client experience.

Enhanced clients satisfaction by efficiently addressing inquiries and providing detailed product recommendations.

Oversaw daily administrative operations, managed staff, developed procedures, coordinated communications, handled budget planning, and provided executive support to ensure efficient office functioning.

Oversaw all hotel operations, ensuring high guest satisfaction and service quality, managed daily activities, supervised staff, developed strategies to boost revenue, handled guest inquiries and complaints, and monitored financial performance.