Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Reem Alqadi

Eastern Province,Saudi Arabia

Summary

Detail-oriented finance fresh graduate with comprehensive experience in collection and recovery operations within the insurance industry. Proven track record of managing client portfolios and achieving collection targets through effective communication, negotiation, and relationship management. Skilled in financial reconciliation, data analysis, and cross-functional collaboration, with a strong ability to streamline processes and enhance operational efficiency. Adept at building and maintaining positive relationships with clients and brokers while ensuring compliance with company policies and procedures. Committed to contributing to organizational stability and success through strategic financial management and proactive problem-solving.

Overview

1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Senior Associate - Collections and Recovery

Bupa Arabia
Khobar, Eastern Province
07.2024 - Current

Finance Operations - Collection & Recovery Team

Responsibilities:

  • Oversaw a portfolio of clients, consistently achieving collection monthly targets and contributing to the company's annual goals through advanced negotiation and relationship management.
  • Led monthly meetings with brokers and clients, focusing on strategic discussions to resolve payment issues and enhance client relationships.
  • Analyzed debtor reports to streamline communication with clients regarding overdue payments and upcoming installments.
  • Assisted in reconciling accounts to ensure internal records matched client statements, enhancing accuracy in financial reporting.
  • Coordinated closely with the Allocation & Invoicing team to ensure precise payment processing and allocation of funds.
  • Identified and reported non-compliance cases to credit control, facilitating necessary actions for financial recovery.
  • Developed and issued warning letters to clients, effectively communicating potential risks associated with their coverage periods.
  • Provided monthly collection forecasts to the credit control team, supporting strategic financial planning and resource allocation.
  • Maintained comprehensive records of all activities in the Collect Smart system, ensuring compliance with company standards.

Internship

Bupa Arabia
Khobar, Eastern Province
01.2024 - 07.2024

Commercial Finance - Allocation Reconciliation & Invoicing Team


Responsibilities:

  • Assisted in the accurate allocation of client payments and reconciliation of financial records.
  • Processed brokerage commissions and ensured proper allocation according to agreements.
  • Cleared duplicate amounts and corrected allocation errors to maintain accurate financial reporting.
  • Provided support in maintaining financial transparency and efficiency through collaboration with team members.


Finance Operations - Collection & Recovery Team


Responsibilities:

  • Managed a portfolio of clients, achieving monthly collection targets through effective communication and follow-ups with brokers and clients via emails and calls.
  • Conducted monthly meetings with brokers and clients to discuss account statuses and address outstanding payment issues.
  • Reviewed debtor reports to organize communication regarding past dues and upcoming installments, ensuring proactive account management.
  • Recorded all activities and updates in the Collect Smart system as per company policies and procedures.

Education

Bachelor of Science in Banking and Finance - Finance

Imam Abdulrahman bin Faisal University
Dammam, Eastern Province
08.2019 - 06.2024

Skills

  • Client Relationship Management
  • Financial Reconciliation
  • Excel proficiency
  • Analytical Skills
  • Attention to Detail
  • Effective Communication
  • Negotiation Skills
  • Team Collaboration

Languages

Arabic
Native
English
Fluent

Certification

  • Anti-Money Laundering Course - Bupa Arabia
  • Analyzing Growth Drivers & Business Risks - CFI
  • Excel Fundamentals (Formulas for Finance) - CFI
  • Data Analysis & Financial Analysis - Misk Foundation
  • Fintech Summer Sessions 23 - Fintech Saudi

Timeline

Senior Associate - Collections and Recovery

Bupa Arabia
07.2024 - Current

Internship

Bupa Arabia
01.2024 - 07.2024

Bachelor of Science in Banking and Finance - Finance

Imam Abdulrahman bin Faisal University
08.2019 - 06.2024
Reem Alqadi