Reem Alshammasi
Dammam,Eastern Province
Summary
To Obtain a professional position where I may utilize my expertise and knowledge as a Human Recourse professional, Experienced in HR & Admin with deep understanding of talent management and employee relations. Enhanced team performance by implementing innovative training programmes and streamlined recruitment processes, leading to significant improvements in employee satisfaction and retention. Renowned for excellent communication and leadership skills, fostering strong workplace culture and cohesion.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Assistant HR and Admin Manger
SNM (Abdulla Nass & Partners Co. Ltd.)
Khobar, Eastern Province
11.2022 - 08.2025
- Ensuring the official JDs & Updated Salary Matrix have provided to the Recruitment team.
- Handled comprehensive medical insurance management.
- Conducting interviews, recruiting, and vetting new staff.
- Arranging training sessions with all new hires and refresher workshops for existing employees.
- Maintained policy adherence via staff counseling.
- Ensured data protection compliance with meticulous record keeping.
- Facilitated office meetings to discuss and address team issues.
- Performing various administrative tasks and accurately processing paperwork.
- Handling HR System (Gulf HR).
- Enhanced HR team productivity through leadership.
- Managed large-scale corporate events successfully.
- Improved retention through targeted employee support.
- Managed internal communications effectively maintaining transparency across teams.
Customer success specialist
SBM (Saudi Business Machines)
Khobar, Eastern Province
06.2022 - 11.2022
- Develop and maintain long-term business relationships by serving as an internal advocate and client liaison.
- Clarifies role impact on client satisfaction with specific client count.
- Highlights volume of CVs handled and thorough qualification checks.
- Specifies scope of interview coordination for better clarity.
- Emphasizes report frequency and number of projects covered.
- Arrange with candidates for internal & external interviews.
- Enhanced customer satisfaction by providing high-quality support and guidance.
- Worked closely with marketing team to align messaging with customer needs.
HR Officer
SNM (Abdulla Nass & Partners Co. Ltd.)
Jubail, Eastern Province
05.2019 - 03.2020
- Responsible for all HR related activities such as assisting internal and external inquiries or request, recruitment and onboarding, internal reports, and etc
- Coordinates and maintains contact with Bahrain head office for approvals, local transfers, circulars, and company meetings
- Assist the regional HR manager with daily task
- Manages and monitors iqama issuance and renewals
- Responsible for lady's department leadership
- Maintained strict confidentiality whilst handling sensitive personnel data and records.
- Improved efficiency by streamlining HR processes and procedures.
- Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Kept managers and employees updated on wide range of employment relations related to performance, attendance and discipline.
HR Officer
Passifire (Gulf Execution Co. Ltd.)
Khobar, Eastern Province
12.2017 - 04.2019
- Processes required documents through payroll and insurance providers to ensure accurate
- Prepares Expense claims & refunds
- Performs multiple clerical functions such as Aramex shipment requests, Visa tracking for non-Saudis, and etc
- Maintains HR related contracts of Saudi's & Non-Saudi's
- Balanced workload effectively, ensuring smooth operation of HR department.
HR Officer
Ingeus Co.
Al Qatif, Eastern Province
10.2016 - 02.2017
- Administers Staff tours to Bahrain for Visa Extending
- Prepares Expense claims & refunds
- Performs multiple clerical functions such as Aramex shipment requests, Visa tracking for non-Saudis, and etc
- Maintains HR related contracts of Saudi's & Non-Saudi's
- Provided timely advice on employment law to avoid potential litigation issues.
- Balanced workload effectively, ensuring smooth operation of HR department.
Procurement Coordinator
Sendan International Trading Co.
Jubail, Eastern Province
04.2013 - 10.2016
- Coordinates and facilitates the procurement requirements of the company in the basis of its procurement policy and guidelines
- Researching and evaluating prospective suppliers
- Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc
- Evaluates all contracts and commercial quotations to comply with company requirements and objectives
- Preparing budgets, cost analyses, and reports
- Creates purchase orders, ensuring relevant procurement procedures have been applied and all supporting documentation is attached
- Update both of the Clinics & Patients with the approval result
- Reviewed purchase orders and contracts for accuracy and completeness before approval.
- Conducted market analysis for better negotiation tactics.
HR Coordinator
Prelli (General Automotive Services Co. Ltd.)
Khobar, Eastern Province
10.2013 - 09.2016
- Responsible for maintaining contracts and records for Saudis & Non-Saudis
- Liaise of companies HRDF Website services that provides all the details of employees, contracts, etc
- Produce and submit reports on general HR activity
- Assist supervisors in performance management procedures
- Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc
- Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.)
Education
Bachelor of Science - Physics
Dammam Science College
Dammam, Eastern Province 01.2004 - 08.2007
Diploma - English
PLI
Vancouver / Canada 10.2009 - 04.2010
Skills
- Microsoft office suite proficiency
- Compiling reports
- HR systems knowledge
- Event coordination
- Scheduling and diary management
- Staff supervision
- Audit preparation
- Organisational leadership
- Strategic planning
Languages
English
Advanced
Arabic
Native
Certification
Human Resource Management & Public Relations - Saylor.Org
Saudi Labur Law - Eastern Chamber
CIPD Level 3 - DPG
Lead My Team Leadership Development Program - Roshcomm
KPI Certificate - Miran Training Center
SHEQ - AGORA Training Center
CIPD Level 5 - On Progress - The Knowledge Academy
Timeline
Assistant HR and Admin Manger
SNM (Abdulla Nass & Partners Co. Ltd.)
11.2022 - 08.2025
Customer success specialist
SBM (Saudi Business Machines)
06.2022 - 11.2022
HR Officer
SNM (Abdulla Nass & Partners Co. Ltd.)
05.2019 - 03.2020
HR Officer
Passifire (Gulf Execution Co. Ltd.)
12.2017 - 04.2019
HR Officer
Ingeus Co.
10.2016 - 02.2017
HR Coordinator
Prelli (General Automotive Services Co. Ltd.)
10.2013 - 09.2016
Procurement Coordinator
Sendan International Trading Co.
04.2013 - 10.2016
Diploma - English
PLI
10.2009 - 04.2010
Bachelor of Science - Physics
Dammam Science College
01.2004 - 08.2007