Reem Junaid
Riyadh,Saudi Arabia
Summary
Results‑driven professional with strong analytical capabilities and a customer‑focused approach. Experienced in KYC/AML compliance, financial fraud analysis, and risk assessment. Skilled in resolving complex issues, improving operational processes, and supporting high‑quality service delivery.
Overview
2
2
years of professional experience
17
17
years of post-secondary education
Work history
Fraud Analyst
Bank of Montreal
Mississauga, Canada
09.2024 - 12.2025
- Monitored and analyzed customer transactions across retail, small business and corporate accounts to identify unusual patterns and potential fraud and suspicious behavior.
- Utilized advanced software programs and analytical tools, improving efficiency in detecting fraud and risk assessments.
- Prepared and documented detailed reports on high risk profiles and cases, including findings and sufficient evidence.
- Collaborated cross-functionally with Compliance, Risk and Legal teams to ensure seamless resolution and action-taking if needed.
- Ensured adherence to KYC/AML stands, and regulatory requirements.
- Prepared bi-weekly recommendation decks for financial loss prevention strategies and anti-fraud measures.
- Assisted in onboarding of new colleagues and participated in cross-departmental training; providing insights and best practices into current fraud trends and prevention methods.
- Contributed to developing new policies that would enhance fraud detection and potential risk behaviors.
- Worked closely with the IT team to enhance system security parameters and reduce instances of cybercrime.
- Improved company's risk management with regular analysis of data trends.
Personal Banking Associate
Bank of Montreal
Mississauga, Canada
02.2024 - 08.2024
- Delivered exceptional customer experience to foster positive relations and maintain client loyalty and growth.
- Suggested bank products tailored to clients' needs through active listening and open ended probing.
- Collaborated with cross-functional teams to resolve customer banking needs and ensure a seamless client interaction.
- Supported clients in setting clear financial goals, illustrating and implementation of personalized plans.
- Maintained high customer satisfaction while ensuring compliance and accuracy.
- Detected and escalated unusual transactions and suspicious behaviors to Fraud and Risk departments to prevent potential fraud.
Education
Bachelor of Commerce - Finance Major
Concordia University | John Molson School of Business
Montreal, Canada 09.2018 - 05.2023
High School Diploma -
Abdulaziz International School
Riyadh, Saudi Arabia 08.2006 - 06.2018
Skills
- Payment Processing and Card Management Systems
- Data Analysis
- KYC/AML
- Fraud Investigation
- Risk Assessment
- Cross-Selling proficiency
- Customer retention tactics
- Microsoft Outlook, Word and Excel
Languages
Arabic
Native
English
Fluent
French
Elementary
Timeline
Fraud Analyst
Bank of Montreal
09.2024 - 12.2025
Personal Banking Associate
Bank of Montreal
02.2024 - 08.2024
Bachelor of Commerce - Finance Major
Concordia University | John Molson School of Business
09.2018 - 05.2023
High School Diploma -
Abdulaziz International School
08.2006 - 06.2018