REFAAT MANAA
WHOLESALE SALESMAN
AD DMMAM
Summary
Energetic Wholesale Sales Representative committed to increasing company reach and territories. Motivated and enthusiastic individual with 12 years of experience converting prospective leads into sales and up-selling product peripherals to meet company's sales targets. Strong presentation, negotiation and customer service skills.
Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Wholesale Sales Representative
United Food Industries Corporation Limited (Deemah)
AD-DAMMAM
07.2010 - Current
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Contacted regular and prospective customers to demonstrate products, explain product features and solicit orders.
- Communicated sales promotions to customers to grow average customer account size [50]%.
- Worked closely with commercial operational departments to schedule targeted promotional campaigns.
- Enhanced product exposure to customers by negotiating display position and adhering to merchandising standards.
- Created dynamic and updated displays to sell Snacks in stores, resulting in 75% sales increase.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Exceeded sales goals, increased revenue and facilitated sales.
- Exceeded established sales goals and increased client retention.
- Contacted customers and prospects to generate new business to achieve company growth goals.
Retail Sales Representative
United Food Industries Corporation Limited (Deemah)
Eastern Province/Al-Hasa
04.2005 - 05.2010
- Increased sales by offering advice on purchases and promoting additional products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Issued receipts and processed refunds, credits or exchanges.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Logged reports, expenses, receipts, and sales in company database.
- Worked with loss prevention in monitoring shopper behavior.
- Increased sales and customer satisfaction through personalized servicing.
Retail Sales Representative
Diamond Basket Trading Corporation
Eastern Province/Al-Hasa
02.2003 - 03.2005
- Increased sales by offering advice on purchases and promoting additional products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Increased sales and customer satisfaction through personalized servicing.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Logged reports, expenses, receipts, and sales in company database
Education
Diploma in Industrial Installations - Industrial Installations
Mohy El-Din Abu El-Ezz Industrial Secondary School
Sherbeen, Mansoura, Dakahlia, Egypt 09.1990 - 07.1993
Skills
Customer Relations
Timeline
Wholesale Sales Representative
United Food Industries Corporation Limited (Deemah)
07.2010 - Current
Retail Sales Representative
United Food Industries Corporation Limited (Deemah)
04.2005 - 05.2010
Retail Sales Representative
Diamond Basket Trading Corporation
02.2003 - 03.2005
Diploma in Industrial Installations - Industrial Installations
Mohy El-Din Abu El-Ezz Industrial Secondary School
09.1990 - 07.1993
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